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Top positive review
Jul 14, 2023
Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.
- the item I ordered was never delivered because it went missing apparently
- I had to chase your reps for updates as I had no idea where the parcel was after 7 days
- I had to follow up after reaching out first for a second update.
All in all very very disappointing experience, never to order anything from you
Brought RS3 combo and had the best price available, and the support staff is very responsive as well. Will highly recommend photospecialist.ie over the physical shops in Ireland, who charge by over few hundred euros more.
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May 11, 2023
Verified review
Efficient Service
Genuine items, as described and quick delivery.
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May 11, 2023
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May 10, 2023
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May 10, 2023
Verified review
You sent the wrong sensor cleaner.
I wanted the blue one for Canon but you sent the pink one for other makes.
Just hope there’s little difference.
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Answer by Photospecialist.ie
May 12, 2023
Hi, thank you for the review.
I can see in your order that you ordered the blue one and not the pink one, of course you can return this to us. I will send you the information by email.
May 7, 2023
Verified review
Good prices and a swift delivery to Ireland.No hassle with customs/extra fees.
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Answer by Photospecialist.ie
May 8, 2023
Happy to read that everything went smooth! Hope to see you again.
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