Photospecialist.ie- Logo - reviews

Photospecialist.ie
Reviews:

292 reviews in the last 12 months655 total reviews  

4.46
Good

Trustmark
Valid

Includes Buyer Protection

Certified since: Apr 11, 2018
The Trustmark indicates trustworthy online retailers.
Photospecialist.ie fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Jul 14, 2023
 Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.

Top negative review

Dec 7, 2023
 Verified review
- the item I ordered was never delivered because it went missing apparently - I had to chase your reps for updates as I had no idea where the parcel was after 7 days - I had to follow up after reaching out first for a second update. All in all very very disappointing experience, never to order anything from you
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for Photospecialist.ie

 Sort by  
Relevance
(225)
(10)
(24)
Reset
Feb 23, 2024
 Verified review
Report review
Feb 19, 2024
 Verified review
Report review
Mar 15, 2024
 Verified review

Disappointed and Surprised how a company like this is still working

I placed an order for a Fujifilm xs10.. weote an email with regards to delivery and address details.. the agent confirmed the same and informed whatever questions were asked.. a few days later i noticed the camera was out of stock soo i wrote back to the agent and was informed the stock was not updated and they do not have the camera in stock and will offer a refund.. this was supposed to be my first camera and such a bad experience from a third class company.. never buy anything from them
Report review
Answer by Photospecialist.ie
Mar 15, 2024
Thank you for taking the time to leave this review. I am so sorry to read that your order has gone this way. The stock always takes some time to update, because we also have stores and then the item you wanted, is out of stock. My colleague tried to cancel the order, but his computer wasn't working, so he had to ask the administration to do so, that is why it took longer. I am so sorry that this would be your first camera and this was your experience with us and I will contact you via email to see if there is anything I can do for you.
Mar 18, 2024
 Verified review
Still dont have my order.
Report review
Answer by Photospecialist.ie
Mar 18, 2024
Sorry to read, I see you bought an item on order, unfortunately we have not received it yet but I have asked the supplier for an update. I have sent you an email.
Feb 12, 2024
 Verified review
Overall great experiences with them, and I’ve bought quite a few items from them. I do wish they had sent Irish, (three pin/UK), adaptors with my last purchase, as I know have to go out and buy them, but other than that, fast delivery, great communication, a positive experience.
Report review
Answer by Photospecialist.ie
Feb 12, 2024
Glad to hear that you're having a good experience with us! Sorry to read that you didn't recieve a UK adaptor, I will make sure that one gets send to you ASAP!
Jan 29, 2024
 Verified review
the best customer service ever. Fast shipping and good prices. Highly recomened. My review is based on over 20 orders in the last 2 years!
Report review
Answer by Photospecialist.ie
Jan 30, 2024
Thank you verry much!
Feb 5, 2024
 Verified review
Very prompt and efficient.
Report review
Answer by Photospecialist.ie
Feb 5, 2024
Thanks!
Jan 25, 2024
 Verified review
Competitive prices, fast delivery and they always had stock that suited my film photography needs.
Report review
Feb 18, 2024
 Verified review
I thought there would be a pack of film in the box. In the original sealed, there is.
Report review
Answer by Photospecialist.ie
Feb 19, 2024
I am sorry to read this. On the website it doesn't state that the camera is with a pack of film.
Feb 5, 2024
 Verified review
Delivery was within the time-frame, all products arrived in good condition.
Report review
Jan 25, 2024
 Verified review
Great prices & very prompt delivery
Report review
Answer by Photospecialist.ie
Jan 25, 2024
Super fine!!! Thanks so much for the review.
Feb 2, 2024
 Verified review

Canon LP-E6NH Battery

As described and fast delivery
Report review
Jan 22, 2024
 Verified review
Great service and low prices.
Report review
Answer by Photospecialist.ie
Jan 22, 2024
Thank you verry much!
Jan 23, 2024
 Verified review
Prompt and rewarding
Report review
Answer by Photospecialist.ie
Jan 23, 2024
Great to read, I hope you enjoy your order!
Feb 8, 2024
 Verified review
Shabby product
Report review
Answer by Photospecialist.ie
Feb 8, 2024
I understand, unfortunately this can happen with Velcro. I wish you a lotof fun with the photosudio.
Jan 23, 2024
 Verified review
Kept me updated
Report review
Jan 23, 2024
 Verified review
All was good
Report review
Answer by Photospecialist.ie
Jan 23, 2024
Great! Thank you!
Feb 18, 2024
 Verified review
Report review
Feb 15, 2024
 Verified review
Report review
Feb 9, 2024
 Verified review
Report review