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Photospecialist.ie
Reviews

: 496Good

4.39

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Reviews for Photospecialist.ie

496 verified reviews in the last 12 months

496 total reviews
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Photospecialist.ie customer
Jul 14, 2023
 Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.

Top negative review

Photospecialist.ie customer
Nov 25, 2022
 Verified review
ordered 5 items and was sent 1 single tracking number. All supposedly packed together according to the emailed packing slip. 1 item arrived, 2 days after scheduled date, in its retail box no outer packaging just a label stuck on. boxed arrived damaged, looks like it was dropped as side ripped and crushed. No Irish power lead, only an eu one, so cannot check if item damaged. customer service contacted and no apology and blamed shipping company, while they tried they did not make any attempt to ease my frustration, offer compensation or a replacement. Not good enough.

Reviews for Photospecialist.ie

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Photospecialist.ie customer
Aug 3, 2023
 Verified review
Good after sales service - had a problem with a faulty cable and it was replaced.
Photospecialist.ie customer
Aug 17, 2023
 Verified review
My order was delivered as promised. Excellent service and would use again.
Photospecialist.ie customer
Aug 28, 2023
 Verified review
Saw it, bought it ,and got it within a week. Excellent service
Answer by Photospecialist.ie
Aug 28, 2023
I love this review! Thank you so much. Hope to 'see' you again soon.
Photospecialist.ie customer
Aug 28, 2023
 Verified review
Prompt delivery and great products at competitive prices
Photospecialist.ie customer
Aug 8, 2023
 Verified review
Very speedy service and good value.
Photospecialist.ie customer
Aug 25, 2023
 Verified review
Fast efficient error-free service
Answer by Photospecialist.ie
Aug 26, 2023
Thank you so much!
Photospecialist.ie customer
Aug 14, 2023
 Verified review
Delivered my item really fast
Photospecialist.ie customer
Aug 29, 2023
 Verified review
Price Prompt. On time
Photospecialist.ie customer
Aug 14, 2023
 Verified review
Fast delivery.
Photospecialist.ie customer
Aug 22, 2023
 Verified review
Photospecialist.ie customer
Aug 20, 2023
 Verified review
Photospecialist.ie customer
Aug 16, 2023
 Verified review
Photospecialist.ie customer
Aug 15, 2023
 Verified review
Photospecialist.ie customer
Aug 9, 2023
 Verified review
Photospecialist.ie customer
Aug 7, 2023
 Verified review
Photospecialist.ie customer
Aug 1, 2023
 Verified review
Answer by Photospecialist.ie
Aug 2, 2023
Thank you for your rating!
Photospecialist.ie customer
Jul 14, 2023
 Verified review

Exceptional Service and High-Quality Tripod Purchase

I recently purchased a tripod from Photospecialist.ie, and I must say that my experience has been nothing short of outstanding. From start to finish, the service provided by this online retailer has been exceptional. Now, let's talk about the tripod itself. The quality of the product exceeded my expectations. It was evident that Photospecialist.ie takes pride in curating a collection of top-notch photography gear. The tripod's build was sturdy, durable, and felt premium in my hands. It provided excellent stability, even in challenging shooting conditions, and the adjustable features were smooth and precise. Delivery was prompt and efficient. The tripod arrived well-packaged and in perfect condition. I was impressed by the attention to detail and the care taken to ensure the product's safety during transit. Overall, my experience with Photospecialist.ie has been fantastic. They offer a wide selection of high-quality photography equipment, provide excellent customer service, and deliver products in a timely manner. I highly recommend Photospecialist.ie to anyone looking for professional photography gear. They have definitely earned my trust and future business.
Photospecialist.ie customer
Jul 14, 2023
 Verified review

Inaccurate Address

For some obscure reason the address on my rather expensive parcel was totally wrong, so wrong the address didn't exsist. The only element of the address that was correct was my post code and locality. Fortunately a person at my local sorting office was familiar with part of the address. The parcel was very nearly returned to sender.
Photospecialist.ie customer
Jul 3, 2023
 Verified review
Very professional and understanding people to deal with. If you do have a query about a product they will listen and normally they will resolve the issue as quick as possible. Price wise they are very competitive. Would definitely shop with them again.
Answer by Photospecialist.ie
Jul 3, 2023
Thank you so much for taking the time to leave this review. I am happy to read that we coul help you with your questions and issues. I hope to see you again soon.
Photospecialist.ie customer
Jul 29, 2023
 Verified review
Item received was perfectly packaged and in great working order, delivered on actual specified date, very smooth transaction, happy days. Would purchase again from this company.