Photospecialist.ieReviews:
265 reviews in the last 12 months693 total reviews
Excellent
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Most relevant positive review
Dec 12, 2023
Verified review
I purchased the Epson EcoTank ET8550 printer on October 28, 2023, and I would like to share my experience with this purchase.
Firstly, regarding the printer itself, I am extremely satisfied. The print quality, especially for photos, exceeded my expectations – the colors are vibrant, and the details are sharp. The automatic double-sided printing feature is an additional benefit that greatly facilitates work. The printer perfectly fits my needs, both for home use and for small office tasks.
However, I must mention an aspect that was a source of stress. Namely, the order fulfillment time. I expected the delivery to take up to 4 business days, but on the fifth business day, not having received the printer yet, I contacted the store. The response came from an Irish customer service address, informing me that a reply might take up to 3 business days. This caused me concerns about whether I would receive the printer before the holidays. Eventually, the printer arrived on December 11, 2023.
In summary, despite some issues with the delivery time, I am very satisfied with the purchase. The Epson EcoTank ET8550 meets all my expectations in terms of quality and functionality. I would recommend it to others, but I would also advise the store to work on improving communication and predictability of delivery times.
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Most relevant negative review
Dec 7, 2023
Verified review
- the item I ordered was never delivered because it went missing apparently
- I had to chase your reps for updates as I had no idea where the parcel was after 7 days
- I had to follow up after reaching out first for a second update.
All in all very very disappointing experience, never to order anything from you
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Reviews for Photospecialist.ie
Mar 3, 2024
Verified review
Fantastic service
I ordered product online. I was given priority delivery and received the first part of the order on the date advised. I submitted one delivery query which was answered promptly. Product was packed securely and arrived as described.
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Answer by Photospecialist.ie
Mar 4, 2024
Thanks for the lovely review, enjoy your order.
Oct 1, 2023
Verified review
They gave an excellent service. Delivery was incredibly fast and the lens was well packed and arrived safely.
I was very happy with their service and will be using them again for other items of photographic equipment.
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Answer by Photospecialist.ie
Oct 2, 2023
Thank you so much!
I am happy to read that we could help you, you can always contact us, even for advice. Hope to 'see' you again soon.
Aug 15, 2023
Verified review
Item was perfect it was everything as stated on the website. Swift and easy service, delivery arrived on day chosen. The parcel was left on the door step though, me my wife daughter and 4 dogs all were home to.
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Sep 27, 2023
Verified review
Amazing service!
It so happened that during shipment the transport company lost my parcel. After contacting the photospecialist, they immediately resent my order. and I received it very quickly. They are professionals.
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Answer by Photospecialist.ie
Sep 28, 2023
Thanks for your lovely review! Glad we could help you in this way.
Dec 4, 2023
Verified review
All great, thanks! Only thing I would add is the information about delivery date wasn't clear during the ordering process. Not crucial in my case, but I expected to receive it couple of days earlier.
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Jul 29, 2023
Verified review
Item received was perfectly packaged and in great working order, delivered on actual specified date, very smooth transaction, happy days. Would purchase again from this company.
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Feb 27, 2024
Verified review
A brilliant service, had a wedding album & calendars made for Christmas, very happy with both, quality was excellent & all arrived in the post at time promised.
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Answer by Photospecialist.ie
Feb 28, 2024
I am so happy to read this.
Thank you.
Dec 28, 2023
Verified review
Ordered an item and had it delivered very fast, package came in perfect condition and I was so happy with my item, I would recommend and shop from them again
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Answer by Photospecialist.ie
Dec 28, 2023
How nice to read! Thank you so much for the lovely review! I hope you enjoy your order.
Feb 26, 2024
Verified review
The shop itself is great but Manfrotto leveling plate 338 I bought there is terrible. The leveling knobs are very hard to turn. Big disappointment.
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Answer by Photospecialist.ie
Feb 26, 2024
Thank you for the review.
I am so sorry to read this and I will contact you to see how I can assist with this.
Jun 26, 2024
Verified review
Had an address problem due to my moving house, Mariana at photospecialist.ie sorted it out for me and my order arrived on time, excellent service.
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Nov 9, 2023
Verified review
I have shopped with yourselves photospecialist a few times now and have always been happy with the quality of your products. Thank you.
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Answer by Photospecialist.ie
Nov 10, 2023
Thank you so much for your trust.
I am happy to read that you came back.
Nov 6, 2023
Verified review
Excellent seller
Good website, easy to find products and order. The delivery was quick and the items were well packaged. I'm happy to recommend this seller.
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Answer by Photospecialist.ie
Nov 6, 2023
Thank you so much! I am happy to read that you are satisfied with us.
Oct 26, 2023
Verified review
Great product selection, fantastic support
They have a vast selection of products at very keen prices
They offer great pre sales and after sales support
Items ship relatively quickly
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Jan 29, 2024
Verified review
the best customer service ever. Fast shipping and good prices. Highly recomened. My review is based on over 20 orders in the last 2 years!
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Answer by Photospecialist.ie
Jan 30, 2024
Thank you verry much!
Oct 26, 2023
Verified review
Product arrived quickly. I did experience an issue with the website but customer services were responsive and resolved the issue quickly.
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Aug 3, 2023
Verified review
I was positively surprised. The ordered item arrived within a few days as promised. Prices very compatible. Will certainly order again.
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Answer by Photospecialist.ie
Aug 4, 2023
Thank you for sharing your experience!
Nov 11, 2023
Verified review
Ordered a printer and it arrived on time. Not much else to say, obviously didn't need to contact customer service so can't review that
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Dec 6, 2023
Verified review
Excellent
Price very good, speed of delivery is very good. In fact, everything is excellent, so why change it? Great business sense. Thank you.
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Nov 4, 2023
Verified review
Great experience ordered at weekend and received to my home in Ireland following Thursday can't ask for better service than that
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Answer by Photospecialist.ie
Nov 5, 2023
How nice to read! Thank you so much for this lovely review.
Nov 29, 2023
Verified review
Excellent service
I've ordered several items from Photospecialist.ie over the past couple of years and I've found the service to be excellent.
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Answer by Photospecialist.ie
Nov 29, 2023
Thank you so much for your compliment! I am happy to read that you are a happy customer and a returning one. Thank you for your trust.