Photospecialist.ieReviews:
316 reviews in the last 12 months655 total reviews
Good
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Top positive review
Jul 14, 2023
Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.
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Top negative review
Dec 7, 2023
Verified review
- the item I ordered was never delivered because it went missing apparently
- I had to chase your reps for updates as I had no idea where the parcel was after 7 days
- I had to follow up after reaching out first for a second update.
All in all very very disappointing experience, never to order anything from you
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Reviews for Photospecialist.ie
Jun 22, 2023
Verified review
Ordered an item and received no confirmation email. Tried to call but line is dead. Tried to email but email address isn't working. Seems very sketchy and address seemed to be autofilled incorrectly by website. Can't contact customer service to help
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Answer by Photospecialist.ie
Jun 23, 2023
Thank you for taking the time to write this review.
My apologies that this has gone wrong. We are having issues with this and we are trying our best to get it solved asap.
I will contact you by email, so I can inform you about your order.
Jun 21, 2023
Verified review
Very efficient service.
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Jun 21, 2023
Verified review
Excellent service.most helpful to me in choosing the right product for my equipment
So that I may achieve the perfect results.just keep providing the same service every time
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Jun 20, 2023
Verified review
Sigma 150-600mm Lens
A really great Company to deal with. I received enormous help from them in getting the 5yr Warranty & the Spring Cashback promotion of €100 from Sigma Europe. I had difficulty (late applications due to illness) trying to register and so on in late July - But in fairness Photospecialist.ie Sorted all issues promptly. I will definitely buy from them again and recommend others to do likewise.
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Answer by Photospecialist.ie
Aug 9, 2023
Thank you for sharing your experience. You are always welcome.
Jun 18, 2023
Verified review
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Jun 16, 2023
Verified review
Trouble free transaction , arrived well wrapped and value fir money
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Answer by Photospecialist.ie
Jun 16, 2023
Thank you so much! I am happy to read everything went smoothly! Enjoy!
Jun 15, 2023
Verified review
Excellent product and service.
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Jun 13, 2023
Verified review
Everything was so east and delivery very fast and we were updated about dates etc.
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Jun 12, 2023
Verified review
My whole problem started at the checkout stage. I entered my correct address details and when it came to shipping my address was always incorrect as it kept putting my eircode just after my house number and it gave me no confidence that it would arrive at the correct address as requested. I tried to access my account details and change the address from there but I could not access the details due to an error message, cheers
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Answer by Photospecialist.ie
Jun 12, 2023
Hello Michael,
Thank you for leaving this review.
I see that you have contacted us about this issue and we arranged to made the order by hand.
I will also send you an email.
Jun 12, 2023
Verified review
Happy with the product and service!
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Jun 9, 2023
Verified review
New products are actually new; good service
Have ordered from them a few times. Each time the products have been as specified and quickly shipped. They also have some hard to find items for reasonable price. Very happy with them.
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Answer by Photospecialist.ie
Jun 10, 2023
Thank you so much for your kind words!
I am happy to read that you are satisfied with our services.
Jun 8, 2023
Verified review
I did not receive the item. No tracking information. Nothing so far.
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Answer by Photospecialist.ie
Jun 9, 2023
Thank you for taking the time to write this review.
I am so sorry to read that you had no information from us. Usually you would recieve an e-mail with the tracking, but I see that you did not recieve this from the system.
There is no communication bout this issue, so I will send you an email to inform you about your order.
Jun 7, 2023
Verified review
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Jun 4, 2023
Verified review
Great after sales customer service.
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Answer by Photospecialist.ie
Jun 5, 2023
Thank you so much!
I hope we see you again soon.
Jun 1, 2023
Verified review
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Jun 1, 2023
Verified review
Fast delivery.
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Answer by Photospecialist.ie
Jun 1, 2023
Thank you!
May 28, 2023
Verified review
Fast reply to my question
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Answer by Photospecialist.ie
Jun 1, 2023
We're happy to help.
May 27, 2023
Verified review
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May 19, 2023
Verified review
Very good as always, last delivery was 1 week, but usually it’s faster
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