Photospecialist.ieReviews:
316 reviews in the last 12 months655 total reviews
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Top positive review
Jul 14, 2023
Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.
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Top negative review
Dec 7, 2023
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- the item I ordered was never delivered because it went missing apparently
- I had to chase your reps for updates as I had no idea where the parcel was after 7 days
- I had to follow up after reaching out first for a second update.
All in all very very disappointing experience, never to order anything from you
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Reviews for Photospecialist.ie
May 17, 2023
Verified review
Easy to order from quick delivery and regular update for purchase. I bought two eye pieces for Fuji Xpro 2 and they are in small plastic bag. But the packaging they where posted in was actually much to big for the product. The packaging could be smaller and more environmentally friendly. The postage cost was half the cost of the product purchased and by using smaller packaging might reduce the cost of shipping.
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May 16, 2023
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Excellent Competitive Price of the Camera.
The E-mail Notification when the camera came back in stock. The Competitive Price was Excellent (saving 80 Euro from the price of same shop display model). The Rapid Delivery Time. The 5 Year Warranty (One local shop will only give 2 years guarantee)
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Answer by Photospecialist.ie
May 17, 2023
Great to read!
Thank you so much.
May 16, 2023
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May 15, 2023
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Exactly what I wanted and it works perfectly
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May 15, 2023
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May 13, 2023
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May 13, 2023
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Good prices, prompt delivery
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May 12, 2023
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No problems what so ever
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May 12, 2023
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May 12, 2023
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Great selection, quick delivery and excellent customer service
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May 11, 2023
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Brought BMPCC6kPro and sigma 18-35 had the best price available, and the support staff is very responsive as well. Will highly recommend photospecialist.ie over the physical shops in Ireland, who charge by over few hundred euros more for the camera and the lens.
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May 11, 2023
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Brought RS3 combo and had the best price available, and the support staff is very responsive as well. Will highly recommend photospecialist.ie over the physical shops in Ireland, who charge by over few hundred euros more.
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May 11, 2023
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Efficient Service
Genuine items, as described and quick delivery.
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May 11, 2023
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May 10, 2023
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May 10, 2023
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You sent the wrong sensor cleaner.
I wanted the blue one for Canon but you sent the pink one for other makes.
Just hope there’s little difference.
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Answer by Photospecialist.ie
May 12, 2023
Hi, thank you for the review.
I can see in your order that you ordered the blue one and not the pink one, of course you can return this to us. I will send you the information by email.
May 7, 2023
Verified review
Good prices and a swift delivery to Ireland.No hassle with customs/extra fees.
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Answer by Photospecialist.ie
May 8, 2023
Happy to read that everything went smooth! Hope to see you again.
May 1, 2023
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May 1, 2023
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Shipping details stated, ‘Delivered in 1 - 4 days……. Took 2 weeks. When I did email querying the delay I got an abrupt and what I would cheeky response from customer service. First and last time I will use this service!
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Answer by Photospecialist.ie
May 3, 2023
Thank you for taking the time to write this review.
I can see your order and there was a delay with getting the item out of the store. My colleague was not clear about the reason why it was delayed. Your item was send within the 4 days, however DHL kept your package longer in their hold. I am sorry about that. This is sadly not in my control.
Apr 28, 2023
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