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Reviews for Photospecialist.ie
Top positive review
Photospecialist.ie customer
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Jul 14, 2023
Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.
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Top negative review
Photospecialist.ie customer
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Nov 25, 2022
Verified review
ordered 5 items and was sent 1 single tracking number. All supposedly packed together according to the emailed packing slip. 1 item arrived, 2 days after scheduled date, in its retail box no outer packaging just a label stuck on. boxed arrived damaged, looks like it was dropped as side ripped and crushed. No Irish power lead, only an eu one, so cannot check if item damaged. customer service contacted and no apology and blamed shipping company, while they tried they did not make any attempt to ease my frustration, offer compensation or a replacement. Not good enough.
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Reviews for Photospecialist.ie
Photospecialist.ie customer
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Oct 23, 2022
Verified review
Overall very good. However I did not receive a tracking no with the order initially but it may have been just a simple mistake.
Answer by Photospecialist.ie
Oct 25, 2022
That's a pity! Normally it will be send out automaticly Happy that everything else went allright.
Photospecialist.ie customer
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Nov 8, 2022
Verified review
Good prices and service.
Photo specialist is a good company to deal with for price, choice and speed delivery.
I would purchase from them again.
Answer by Photospecialist.ie
Nov 11, 2022
Good to read, we look forward to seeing you again.
JW
John W.
Dublin
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Mar 28, 2023
Verified review
Wide range of products and great service
A wide range of products with decent prices, fast dispatch and really good customer service when required.
Answer by Photospecialist.ie
Mar 28, 2023
We're happy to read that you're satisfied!
Photospecialist.ie customer
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Dec 17, 2022
Verified review
Generally they are good on price and range of products, but sometimes don't keep to their delivery dates.
Answer by Photospecialist.ie
Dec 17, 2022
Thanks for sharing your experience. Unfortunately, it can sometimes happen that a delivery term is not met.
This can be related to an internal delay or an external delay. For example, we are very dependent on the courier service in the delivery process. We have no control over delays that arise with them. However, we have close contact with all our parties and we do our utmost to continuously optimize all processes.
Photospecialist.ie customer
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Apr 13, 2023
Verified review
One thing: Probably shouldn’t send 2 pin plugs products to a country that uses 3 pin plugs
Answer by Photospecialist.ie
Apr 14, 2023
It is indeed true that we send a plug with 2 pins, that's because we ship from the Netherlands. You should have received an adapter so that you can still use the plug. If not, please let me know. You may then contact us.
Reviews@kamera-express.nl.
Photospecialist.ie customer
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Dec 19, 2022
Verified review
Item arrived in time . Packaging could have been a bit better.
Answer by Photospecialist.ie
Dec 19, 2022
Thanks for the feedback, we will forward it to our logistics department. Glad it arrived in time!
Photospecialist.ie customer
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Jan 19, 2023
Verified review
My order was communicated effectively and delivered timely
Answer by Photospecialist.ie
Jan 19, 2023
Good to read this. We sure hope you enjoy it!
Photospecialist.ie customer
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Apr 7, 2023
Verified review
Delivery of goods could be faster. Everything else ok.
Answer by Photospecialist.ie
Apr 10, 2023
We ship from the Netherlands, I understand very well that you would like to have the items faster, we will do our best! Hope you enjoy your order.
Photospecialist.ie customer
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Nov 23, 2022
Verified review
Good value and speedy delivery
Very pleased with the quick and efficient service.
Answer by Photospecialist.ie
Nov 24, 2022
Great that you received it very fast.
Photospecialist.ie customer
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Apr 10, 2023
Verified review
Delivery was good but could be quicker
Answer by Photospecialist.ie
Apr 10, 2023
Sorry, we ship from the Netherlands, I fully understand that you would prefer the items to be delivered faster.
I hope you enjoy your order
Photospecialist.ie customer
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Mar 20, 2023
Verified review
Good price. Bit expensive the shipping
Answer by Photospecialist.ie
Mar 20, 2023
Shipping costs are a little higher because we're based in the Netherlands, but we're happy the price was still good for you.
Photospecialist.ie customer
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Jan 24, 2023
Verified review
Good selection
Quick service
Answer by Photospecialist.ie
Jan 25, 2023
Thank you!
Photospecialist.ie customer
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May 3, 2023
Verified review
Good delivery and information
Answer by Photospecialist.ie
May 6, 2023
Thank you so much! Hope to see you soon again.
Photospecialist.ie customer
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Mar 7, 2023
Verified review
Found the service very good
Answer by Photospecialist.ie
Mar 8, 2023
We're happy about that!
Photospecialist.ie customer
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Jan 12, 2023
Verified review
Item deliver with no issues.
Answer by Photospecialist.ie
Jan 13, 2023
Super!
Photospecialist.ie customer
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Dec 26, 2022
Verified review
Just took longer than stated
Answer by Photospecialist.ie
Dec 27, 2022
Sorry that it took longer to receive your order. Hopefully everything else is to your liking.
Photospecialist.ie customer
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Dec 10, 2022
Verified review
Prompt ans safe delivery
Answer by Photospecialist.ie
Dec 10, 2022
Thank you very much!
Photospecialist.ie customer
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May 5, 2023
Verified review
Photospecialist.ie customer
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Apr 14, 2023
Verified review
Photospecialist.ie customer
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Apr 5, 2023
Verified review