Photospecialist.ie- Logo - reviews

Photospecialist.ie
Reviews:

352 reviews in the last 12 months655 total reviews  

4.46
Good

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Top positive review

Jul 14, 2023
 Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.

Top negative review

Dec 7, 2023
 Verified review
- the item I ordered was never delivered because it went missing apparently - I had to chase your reps for updates as I had no idea where the parcel was after 7 days - I had to follow up after reaching out first for a second update. All in all very very disappointing experience, never to order anything from you
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Reviews for Photospecialist.ie

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Mar 3, 2024
 Verified review

Fantastic service

I ordered product online. I was given priority delivery and received the first part of the order on the date advised. I submitted one delivery query which was answered promptly. Product was packed securely and arrived as described.
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Answer by Photospecialist.ie
Mar 4, 2024
Thanks for the lovely review, enjoy your order.
Mar 5, 2024
 Verified review
Product range is very good. Delivery time is longer than one would expect from an "ie" website.
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Answer by Photospecialist.ie
Mar 5, 2024
We ship from the Netherlands, hence the delivery time is slightly longer. Great to read that it is a good product, I wish you lots of fun with it!
Mar 11, 2024
 Verified review

Swift delivery

Advised me when product was back in stock, swift dispatch and delivery with eco packaging
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Mar 3, 2024
 Verified review
Camera arrived quickly - no issues from purchase to delivery. Would def recommend
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Answer by Photospecialist.ie
Mar 4, 2024
How nice to read, thank you! I hope you enjoy your order.
Mar 11, 2024
 Verified review
Good prices, fast delivery, product as described, so all good from my end.
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Mar 10, 2024
 Verified review

Canon EOS R7

Competitively priced, efficient delivery. Would recommend.
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Mar 10, 2024
 Verified review
Quick dispatch. Goods as expected. Easy to place an order
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Mar 3, 2024
 Verified review
Good communication and fast delivery of items ordered.
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Mar 8, 2024
 Verified review
Fast delivery, great communication.
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Answer by Photospecialist.ie
Mar 11, 2024
Super good to read! Enjoy your order.
Mar 8, 2024
 Verified review
10/10 Arrived on time, all good
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Mar 11, 2024
 Verified review
Quick and accurate service
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Answer by Photospecialist.ie
Mar 11, 2024
Thank you verry much!
Mar 4, 2024
 Verified review
perfect, fast , all good
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Answer by Photospecialist.ie
Mar 4, 2024
Thank you very much!
Mar 14, 2024
 Verified review
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Mar 11, 2024
 Verified review
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Mar 8, 2024
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Mar 7, 2024
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Mar 5, 2024
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Feb 12, 2024
 Verified review
Overall great experiences with them, and I’ve bought quite a few items from them. I do wish they had sent Irish, (three pin/UK), adaptors with my last purchase, as I know have to go out and buy them, but other than that, fast delivery, great communication, a positive experience.
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Answer by Photospecialist.ie
Feb 12, 2024
Glad to hear that you're having a good experience with us! Sorry to read that you didn't recieve a UK adaptor, I will make sure that one gets send to you ASAP!
Feb 17, 2024
 Verified review
Great service and prompt delivery. Communication's could be improved. I purchased an item two weeks ago on special order but I haven’t received any update. I will have to cancel the order.
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Answer by Photospecialist.ie
Feb 19, 2024
I am so sorry to read this. Thank you for taking the time to let us know, so we can improve our services.
Feb 26, 2024
 Verified review
The shop itself is great but Manfrotto leveling plate 338 I bought there is terrible. The leveling knobs are very hard to turn. Big disappointment.
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Answer by Photospecialist.ie
Feb 26, 2024
Thank you for the review. I am so sorry to read this and I will contact you to see how I can assist with this.