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Top positive review
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Jul 14, 2023
Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.
ordered 5 items and was sent 1 single tracking number. All supposedly packed together according to the emailed packing slip. 1 item arrived, 2 days after scheduled date, in its retail box no outer packaging just a label stuck on. boxed arrived damaged, looks like it was dropped as side ripped and crushed. No Irish power lead, only an eu one, so cannot check if item damaged. customer service contacted and no apology and blamed shipping company, while they tried they did not make any attempt to ease my frustration, offer compensation or a replacement. Not good enough.
I previously gave a one star review on the product i bought as it broke during first use. I was immediately contacted by customer service offering help to resolve the issue. Customer service was really helpful and I have received full refund today.
This is a review on customer service which I found very helpful and efficient.
Answer by Photospecialist.ie
8 days ago
Thank you so much! I am happy to hear that I could help you.
If there is anything, please don't hesitate to contact me.
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Sep 9, 2023
Verified review
Great Value & Fast Delivery
Great value, fantastic customer service and ultra fast international delivery. Highly recommend it to deal with.
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Sep 1, 2023
Verified review
Good range and stock availability. Free shipping would be nice but you can't have everything.
Answer by Photospecialist.ie
Sep 1, 2023
Thank you so much!
We would like that as well, however because we ship from Holland this costs a lot. Maybe we can change that in the future.
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Sep 1, 2023
Verified review
Great service, competitive pricing, excellent product range and prompt
safe deliveries..
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Aug 26, 2023
Verified review
I always like using the shop because they have just great fast serivce at a good price
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9 days ago
Verified review
Great organisation to deal with
good value for money, accurate descriptions of products and fast efficient delivery
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Aug 28, 2023
Verified review
Saw it, bought it ,and got it within a week. Excellent service
Answer by Photospecialist.ie
Aug 28, 2023
I love this review! Thank you so much.
Hope to 'see' you again soon.
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Aug 30, 2023
Verified review
Fast delivery, good product availability! Nothing to complain
Answer by Photospecialist.ie
Aug 30, 2023
Thank you so much! Hope to see you again soon.
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Aug 30, 2023
Verified review
Easy to order
Great delivery
⭐️⭐️⭐️⭐️⭐️ service
Thank you
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Aug 28, 2023
Verified review
Prompt delivery and great products at competitive prices
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