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Photospecialist.ieReviews

: 201Good

4.32

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certified since: Apr 11, 2018
updated on: Feb 8, 2023
Photospecialist.ie is checked and certified according to the Trusted Shops quality criteria
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certified since: Apr 11, 2018
updated on: Feb 8, 2023
Photospecialist.ie is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Photospecialist.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Photospecialist.ie

201 verified reviews in the last 12 months

201 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Jan 18, 2023
Delivery was a bit slow. I expected just a few days. My three products were split over three deliveries. That was also not expected. In the end, all of my products arrived and when I queried my order, the staff were more than helpful and responded quickly. Overall, would use them again but will allow more time for delivery... I would otherwise have given 5 starts, but... 4 ain't bad either :)
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the most relevant critical review


Nov 25, 2022
ordered 5 items and was sent 1 single tracking number. All supposedly packed together according to the emailed packing slip. 1 item arrived, 2 days after scheduled date, in its retail box no outer packaging just a label stuck on. boxed arrived damaged, looks like it was dropped as side ripped and crushed. No Irish power lead, only an eu one, so cannot check if item damaged. customer service contacted and no apology and blamed shipping company, while they tried they did not make any attempt to ease my frustration, offer compensation or a replacement. Not good enough.
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Reviews for Photospecialist.ie

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 Verified review
Jan 18, 2023
Delivery was a bit slow. I expected just a few days. My three products were split over three deliveries. That was also not expected. In the end, all of my products arrived and when I queried my order, the staff were more than helpful and responded quickly. Overall, would use them again but will allow more time for delivery... I would otherwise have given 5 starts, but... 4 ain't bad either :)
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Answer by Photospecialist.ie
Jan 19, 2023
Sorry it took a bit longer, we see that there was a delay at DHL. Luckily you're still satisfied with your products. We will look into why everything was delivered seperately, because that's not the standard way. Ofcourse, 4 stars ain't bad either, but we still strive for the 5!
 Verified review
Jan 12, 2023
every time I called the support line to find out where my package was I got an answer machine saying there's no support person to take your call. That happened many times (and not over lunch time for instance). Also the chat bot does not work I used email in the end and it took 2 days to get back to say they were looking into it.
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Answer by Photospecialist.ie
Jan 13, 2023
We're very sorry you weren't able to reach us. At the moment there a lot of questions and we try to answer everyone as soon as possible. Thank you for your patience. We see you received the package in the mean time. Our apologies for the delay at the post office!
 Verified review
6 days ago
There is a subtle bug on your website. When you browse items and have several filters to narrow the search active then sometimes the paging links at the bottom disappear, event though there is more than one page of results. This occurs erratically, it seems.
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Answer by Photospecialist.ie
5 days ago
Thank you for sharing that with us. We will look into it. Hopefully you had no problem with placing your order!
 Verified review
Jan 20, 2023
Ordered an Eizo CG319X from photo specialist. Price was good, delivery notifications were vague with tracking handover between DHL and An Post unclear and not specific. Mains lead supplied was inappropriate for the region.
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Answer by Photospecialist.ie
Jan 20, 2023
Sorry that the delivery was vague. Hopefully you received your monitor and enjoy using it now!
 Verified review
2 days ago
I can’t speak more highly of Photospecialist. I had an issue with my order and they rectified it immediately, going above and beyond. I don’t give 5 stars typically but this time it is well warranted. Thank you guys
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Answer by Photospecialist.ie
8 hours ago
Thank you so much for sharing your experience. We're always happy to help!
 Verified review
6 days ago
I have ordered 2 batteries for my camera as their online price was more competetive than others. Product was dispatched quickly and arrived to Ireland 5 days from the order so quicker than expected .
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Answer by Photospecialist.ie
5 days ago
Super that it came in that fast and ofcourse that we could offer the best price. With those batteries you have many more hours of photographing!
 Verified review
Jan 11, 2023
This was a repeat purchase from a different seller. Delivery was disappointing,in terms of tracking and tracing. DHL’s app not functioning in this jurisdiction apparently.
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Answer by Photospecialist.ie
Jan 12, 2023
What a shame to read that the tracking code from DHL did not work properly. We will definitely look into this, thanks for reporting it.
 Verified review
11 days ago
I can recommend this shop, very good customer service. They have responded wry quick. My order was dispatched a week later after purchase but wasn’t any issue.
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Answer by Photospecialist.ie
10 days ago
Thanks for recommending us. We appreciate it!
 Verified review
5 days ago
The purchase was smooth and the product was shipped and delivery very fast. Nothing to complain and definitely would buy from the shop again.
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Answer by Photospecialist.ie
5 days ago
We're happy that everything came in fast. Thank you for recommending us!
 Verified review
Jan 16, 2023
Excellent product, price competitive & customer service who were patient & efficient with my enquiry .
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Answer by Photospecialist.ie
Jan 17, 2023
Thanks for your kind words, we are happy to help.
 Verified review
Jan 11, 2023
Excellent service and excellent equipment with fast delivery over the Christmas period 👍👍
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Answer by Photospecialist.ie
Jan 12, 2023
Great to read, I hope you enjoy it!
 Verified review
4 days ago
Low prices and prompt dispatch and delivery. Not sure you could ask for more.
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Answer by Photospecialist.ie
4 days ago
We are glad to hear that!
 Verified review
Jan 14, 2023
Ordered an xRite product and my order was dealt with most professionally.
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Answer by Photospecialist.ie
Jan 17, 2023
Thank you, I hope you enjoy your order.
 Verified review
4 days ago
All good. Product was well packed and delivered quickly. I'm happy.
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Answer by Photospecialist.ie
4 days ago
Thank you! We are glad that it has been deliverd well and that you're happy.
 Verified review
Jan 21, 2023
Fast delivery, Definitely will use their service in the future
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 Verified review
Jan 19, 2023
My order was communicated effectively and delivered timely
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Answer by Photospecialist.ie
Jan 19, 2023
Good to read this. We sure hope you enjoy it!
 Verified review
4 days ago
Perfect Delivery and price.. Will use again A1..
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Answer by Photospecialist.ie
4 days ago
You are more than welcome!
 Verified review
12 days ago
Great fast service and genuine brand products.
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Answer by Photospecialist.ie
10 days ago
Thanks for sharing your experience!
 Verified review
7 days ago
I was completely happy with the transaction.
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Answer by Photospecialist.ie
7 days ago
Glad to hear that!
 Verified review
8 days ago
Great service and most of all great prices
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Answer by Photospecialist.ie
7 days ago
Thank you! We do our best to offer the most competitive prices.