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Top positive review
Jul 14, 2023
Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.
- the item I ordered was never delivered because it went missing apparently
- I had to chase your reps for updates as I had no idea where the parcel was after 7 days
- I had to follow up after reaching out first for a second update.
All in all very very disappointing experience, never to order anything from you
Order arrived with EU socket not suitable for Ireland
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Answer by Photospecialist.ie
Jun 30, 2023
Thank you for your review.
I am sorry to read that you didn't recieve the correct plug. This usually is standard in the order.
I will send one your way and send you an email.
My apologies.
Jun 27, 2023
Verified review
great reliable service.
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Jun 27, 2023
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Competitive value
Anytime I purchase an item it represents competitive value and arrives promptly.
If it is on backorder the delays are minimal.
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Jun 25, 2023
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Good price and delivered on time
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Jun 24, 2023
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In general a good service.
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Answer by Photospecialist.ie
Jun 26, 2023
Thank you verry much.
Jun 23, 2023
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Jun 23, 2023
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Friendly and efficient service.
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Jun 21, 2023
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Very efficient service.
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Jun 21, 2023
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Excellent service.most helpful to me in choosing the right product for my equipment
So that I may achieve the perfect results.just keep providing the same service every time
A really great Company to deal with. I received enormous help from them in getting the 5yr Warranty & the Spring Cashback promotion of €100 from Sigma Europe. I had difficulty (late applications due to illness) trying to register and so on in late July - But in fairness Photospecialist.ie Sorted all issues promptly. I will definitely buy from them again and recommend others to do likewise.
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Answer by Photospecialist.ie
Aug 9, 2023
Thank you for sharing your experience. You are always welcome.
Jun 18, 2023
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Jun 16, 2023
Verified review
Trouble free transaction , arrived well wrapped and value fir money
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Answer by Photospecialist.ie
Jun 16, 2023
Thank you so much! I am happy to read everything went smoothly! Enjoy!
Jun 15, 2023
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Excellent product and service.
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Jun 13, 2023
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Everything was so east and delivery very fast and we were updated about dates etc.
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Jun 12, 2023
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Happy with the product and service!
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Jun 10, 2023
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Long delivery time
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Jun 10, 2023
Verified review
very slow to ship
ship the order out soon after it is received instead of almost two weeks after purchase. I still haven't received my order.
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Answer by Photospecialist.ie
Jun 12, 2023
Thank you that you took the time to leave this review.
I am sorry to hear that it all took so long and I will see into this.
I don't see any comminication about this, so I will send you an email so we can solve this.
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