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certified since: Apr 11, 2018
updated on: May 29, 2023
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Reviews for Photospecialist.ie
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Jan 18, 2023
Delivery was a bit slow. I expected just a few days. My three products were split over three deliveries. That was also not expected. In the end, all of my products arrived and when I queried my order, the staff were more than helpful and responded quickly. Overall, would use them again but will allow more time for delivery... I would otherwise have given 5 starts, but... 4 ain't bad either :)
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the most relevant critical review
Nov 25, 2022
ordered 5 items and was sent 1 single tracking number. All supposedly packed together according to the emailed packing slip. 1 item arrived, 2 days after scheduled date, in its retail box no outer packaging just a label stuck on. boxed arrived damaged, looks like it was dropped as side ripped and crushed. No Irish power lead, only an eu one, so cannot check if item damaged. customer service contacted and no apology and blamed shipping company, while they tried they did not make any attempt to ease my frustration, offer compensation or a replacement. Not good enough.
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Reviews for Photospecialist.ie
Verified review
4 days ago
Great prices and reliable service - areas for improvement are: better communication on shipping updates and shipping speed.
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Answer by Photospecialist.ie
3 days ago
Thanks for the feedback, we are working hard on this!
Verified review
May 5, 2023
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Verified review
May 3, 2023
Good delivery and information
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Answer by Photospecialist.ie
May 6, 2023
Thank you so much! Hope to see you soon again.
Verified review
Apr 14, 2023
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Verified review
Apr 13, 2023
One thing: Probably shouldn’t send 2 pin plugs products to a country that uses 3 pin plugs
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Answer by Photospecialist.ie
Apr 14, 2023
It is indeed true that we send a plug with 2 pins, that's because we ship from the Netherlands. You should have received an adapter so that you can still use the plug. If not, please let me know. You may then contact us.
Reviews@kamera-express.nl.
Verified review
Apr 10, 2023
Delivery was good but could be quicker
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Answer by Photospecialist.ie
Apr 10, 2023
Sorry, we ship from the Netherlands, I fully understand that you would prefer the items to be delivered faster.
I hope you enjoy your order
Verified review
Apr 5, 2023
Positives: Good choice of products and speedy dispatch.
Negatives: it is not possible to edit your address and the postcode finder that you use for Ireland is not that accurate. My items are always delayed as they go to the wrong address first (you use the Irish Postal service for delivery and they don't use the postcode for delivery)
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Answer by Photospecialist.ie
Apr 7, 2023
I am glad to hear that you are satisfied with the product and delivery.
Although it seems that the address goes wrong every time. I will send you an email, so we can try to sort this out, so you will not have this again.
Verified review
A wide range of products with decent prices, fast dispatch and really good customer service when required.
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Answer by Photospecialist.ie
Mar 28, 2023
We're happy to read that you're satisfied!
Verified review
Mar 25, 2023
I had a good experience with site, the item was delivered close to the time estimated. The only problem was the format of my address ie "22 muddy road, was written as "muddy road 22" on the parcel. Perhaps the post code saved the day. I would use this site again.
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Answer by Photospecialist.ie
Mar 28, 2023
Thank you for the feedback, we will forward it internally. We're happy that the package got delivered anyhow!
Verified review
Mar 20, 2023
Good price. Bit expensive the shipping
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Answer by Photospecialist.ie
Mar 20, 2023
Shipping costs are a little higher because we're based in the Netherlands, but we're happy the price was still good for you.
Verified review
Mar 14, 2023
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Verified review
Mar 7, 2023
Found the service very good
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Answer by Photospecialist.ie
Mar 8, 2023
We're happy about that!
Verified review
Feb 28, 2023
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Verified review
Feb 26, 2023
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Verified review
Feb 18, 2023
Misleading Selling Practices
On multiple occasions ive been tricked into buying extra products from this website. They seem to always leave out details that will lead you to buying something thats already included or that you thought would have already been included.
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Answer by Photospecialist.ie
Feb 20, 2023
We would like to get in touch with you about this. On our product pages is always described what is included at the article. Ofcourse we also mention some accesoires that are available to purchase. If you have any difficulties, you can always contact us.
Verified review
Feb 18, 2023
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Verified review
Feb 13, 2023
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Verified review
Feb 7, 2023
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Verified review
Feb 2, 2023
There is a subtle bug on your website. When you browse items and have several filters to narrow the search active then sometimes the paging links at the bottom disappear, event though there is more than one page of results.
This occurs erratically, it seems.
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Answer by Photospecialist.ie
Feb 3, 2023
Thank you for sharing that with us. We will look into it. Hopefully you had no problem with placing your order!
Verified review
Jan 30, 2023
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