Photospecialist.ie- Logo - reviews

Photospecialist.ie
Reviews:

389 reviews in the last 12 months634 total reviews  

4.48
Good

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Certified since: Apr 11, 2018
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Photospecialist.ie fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

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Top positive review

Jul 14, 2023
 Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.

Top negative review

Dec 7, 2023
 Verified review
- the item I ordered was never delivered because it went missing apparently - I had to chase your reps for updates as I had no idea where the parcel was after 7 days - I had to follow up after reaching out first for a second update. All in all very very disappointing experience, never to order anything from you
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Reviews for Photospecialist.ie

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10 days ago
 Verified review
Great service and prompt delivery. Communication's could be improved. I purchased an item two weeks ago on special order but I haven’t received any update. I will have to cancel the order.
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Answer by Photospecialist.ie
7 days ago
I am so sorry to read this. Thank you for taking the time to let us know, so we can improve our services.
Jan 16, 2024
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Jan 14, 2024
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Jan 13, 2024
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Dec 25, 2023
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MT
Mick T.
Athenry
Dec 11, 2023
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Dec 4, 2023
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Dec 1, 2023
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Nov 29, 2023
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Oct 24, 2023
 Verified review
Lowest prices, shipping could be faster, but always gets here - also tracking is non-existant.
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Oct 19, 2023
 Verified review
Awsome product great value
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Answer by Photospecialist.ie
Oct 20, 2023
Thank you so much!
Sep 29, 2023
 Verified review
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Sep 28, 2023
 Verified review
Great on price, but after allowing me to choose a delivery date, you were a day late
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Sep 25, 2023
 Verified review
Have ordered from them before and satisfied and am waiting on order to arrive now but no tracking on due time,only flaw i found with this shop.Would be nice to know arrival time.
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Answer by Photospecialist.ie
Sep 25, 2023
Thank you for your compliment! Of course, I understand and will send you an email about this.
Sep 1, 2023
 Verified review
Good prices
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Aug 29, 2023
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Aug 18, 2023
 Verified review
Items arrived in perfect condition. I was supposed to receive a confirmation but got none. Would have felt more comfortable had I received one, especially as it's stated on the site when you place the order. Prices were more competitive than any other website and overall, would be happy to shop here again.
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Aug 11, 2023
 Verified review
Received the goods promptly, pleased with them.
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Jul 31, 2023
 Verified review
No email sent after purchase to confirm tracking no. Had to get in touch directly on two separate occasions.
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Answer by Photospecialist.ie
Jul 31, 2023
We are aware of this issue and are working hard to resolve it, I will email you with the details you need. Sorry for the inconvenience.
Jul 18, 2023
 Verified review
As soon as purchase is done u need to let customer know it's done
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