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Reviews for Photospecialist.ie
Top positive review
Photospecialist.ie customer
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Jul 14, 2023
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The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.
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Top negative review
Photospecialist.ie customer
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Nov 25, 2022
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ordered 5 items and was sent 1 single tracking number. All supposedly packed together according to the emailed packing slip. 1 item arrived, 2 days after scheduled date, in its retail box no outer packaging just a label stuck on. boxed arrived damaged, looks like it was dropped as side ripped and crushed. No Irish power lead, only an eu one, so cannot check if item damaged. customer service contacted and no apology and blamed shipping company, while they tried they did not make any attempt to ease my frustration, offer compensation or a replacement. Not good enough.
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Reviews for Photospecialist.ie
Photospecialist.ie customer
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14 hours ago
Verified review
Photospecialist.ie customer
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2 days ago
Verified review
They gave an excellent service. Delivery was incredibly fast and the lens was well packed and arrived safely.
I was very happy with their service and will be using them again for other items of photographic equipment.
Answer by Photospecialist.ie
19 hours ago
Thank you so much!
I am happy to read that we could help you, you can always contact us, even for advice. Hope to 'see' you again soon.
Photospecialist.ie customer
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3 days ago
Verified review
Nothing special with the process irsrrvjce
Photospecialist.ie customer
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3 days ago
Verified review
Great company to deal with
One stop shop for all your needs
Photospecialist.ie customer
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4 days ago
Verified review
Photospecialist.ie customer
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5 days ago
Verified review
Great on price, but after allowing me to choose a delivery date, you were a day late
Photospecialist.ie customer
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6 days ago
Verified review
Amazing service!
It so happened that during shipment the transport company lost my parcel. After contacting the photospecialist, they immediately resent my order. and I received it very quickly. They are professionals.
Answer by Photospecialist.ie
5 days ago
Thanks for your lovely review! Glad we could help you in this way.
Photospecialist.ie customer
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7 days ago
Verified review
Photospecialist.ie customer
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8 days ago
Verified review
Photospecialist.ie customer
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8 days ago
Verified review
Fast and efficient
Photospecialist.ie customer
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8 days ago
Verified review
Have ordered from them before and satisfied and am waiting on order to arrive now but no tracking on due time,only flaw i found with this shop.Would be nice to know arrival time.
Answer by Photospecialist.ie
8 days ago
Thank you for your compliment!
Of course, I understand and will send you an email about this.
Photospecialist.ie customer
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9 days ago
Verified review
Photospecialist.ie customer
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10 days ago
Verified review
Photospecialist.ie customer
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Sep 19, 2023
Verified review
JW
Jim W.
Cork
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Sep 17, 2023
Verified review
No complaints, all good
Photospecialist.ie customer
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Sep 15, 2023
Verified review
Great organisation to deal with
good value for money, accurate descriptions of products and fast efficient delivery
Photospecialist.ie customer
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Sep 15, 2023
Verified review
Second review
I previously gave a one star review on the product i bought as it broke during first use. I was immediately contacted by customer service offering help to resolve the issue. Customer service was really helpful and I have received full refund today.
This is a review on customer service which I found very helpful and efficient.
Answer by Photospecialist.ie
Sep 16, 2023
Thank you so much! I am happy to hear that I could help you.
If there is anything, please don't hesitate to contact me.
Photospecialist.ie customer
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Sep 14, 2023
Verified review
Great service and delivery was on time
Photospecialist.ie customer
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Sep 13, 2023
Verified review
Excellent service and quality delivery
Answer by Photospecialist.ie
Sep 13, 2023
Thank you so much!
Photospecialist.ie customer
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Sep 12, 2023
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