Photospecialist.ie- Logo - reviews

Photospecialist.ie
Reviews:

268 reviews in the last 12 months691 total reviews  

4.56
Excellent

Trustmark
Valid

Includes Buyer Protection
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Most relevant positive review

Dec 12, 2023
 Verified review
I purchased the Epson EcoTank ET8550 printer on October 28, 2023, and I would like to share my experience with this purchase. Firstly, regarding the printer itself, I am extremely satisfied. The print quality, especially for photos, exceeded my expectations – the colors are vibrant, and the details are sharp. The automatic double-sided printing feature is an additional benefit that greatly facilitates work. The printer perfectly fits my needs, both for home use and for small office tasks. However, I must mention an aspect that was a source of stress. Namely, the order fulfillment time. I expected the delivery to take up to 4 business days, but on the fifth business day, not having received the printer yet, I contacted the store. The response came from an Irish customer service address, informing me that a reply might take up to 3 business days. This caused me concerns about whether I would receive the printer before the holidays. Eventually, the printer arrived on December 11, 2023. In summary, despite some issues with the delivery time, I am very satisfied with the purchase. The Epson EcoTank ET8550 meets all my expectations in terms of quality and functionality. I would recommend it to others, but I would also advise the store to work on improving communication and predictability of delivery times.

Most relevant negative review

Dec 7, 2023
 Verified review
- the item I ordered was never delivered because it went missing apparently - I had to chase your reps for updates as I had no idea where the parcel was after 7 days - I had to follow up after reaching out first for a second update. All in all very very disappointing experience, never to order anything from you
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for Photospecialist.ie

Sort by  
Latest first
(217)
(22)
(9)
Reset
Aug 3, 2023
 Verified review
Good after sales service - had a problem with a faulty cable and it was replaced.
Report review
Aug 2, 2023
 Verified review
No order confirmation received by email and my enquiry wasn't answered. The lens arrived in good time however and when I got onto the uk site, my queries were answered promptly. The Irish site needs to improve their act, but I would order again.
Report review
Aug 1, 2023
 Verified review
Report review
Answer by Photospecialist.ie
Aug 2, 2023
Thank you for your rating!
Jul 29, 2023
 Verified review
Item received was perfectly packaged and in great working order, delivered on actual specified date, very smooth transaction, happy days. Would purchase again from this company.
Report review
Jul 28, 2023
 Verified review
nothing
Report review
Jul 25, 2023
 Verified review
Report review
Jul 25, 2023
 Verified review

Product as described.

Product arrived quickly, well packaged and complete.
Report review
Jul 23, 2023
 Verified review
All good but better stocks of batteries and assessories would help with wait times
Report review
Jul 21, 2023
 Verified review
Report review