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TrustmarkValid
certified since: Apr 11, 2018
updated on: Jun 2, 2023
Photospecialist.ie is checked and certified according to the Trusted Shops quality criteria
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Reviews for Photospecialist.ie
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Jan 18, 2023
Delivery was a bit slow. I expected just a few days. My three products were split over three deliveries. That was also not expected. In the end, all of my products arrived and when I queried my order, the staff were more than helpful and responded quickly. Overall, would use them again but will allow more time for delivery... I would otherwise have given 5 starts, but... 4 ain't bad either :)
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the most relevant critical review
Nov 25, 2022
ordered 5 items and was sent 1 single tracking number. All supposedly packed together according to the emailed packing slip. 1 item arrived, 2 days after scheduled date, in its retail box no outer packaging just a label stuck on. boxed arrived damaged, looks like it was dropped as side ripped and crushed. No Irish power lead, only an eu one, so cannot check if item damaged. customer service contacted and no apology and blamed shipping company, while they tried they did not make any attempt to ease my frustration, offer compensation or a replacement. Not good enough.
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Reviews for Photospecialist.ie
Verified review
May 10, 2023
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Verified review
May 7, 2023
Good prices and a swift delivery to Ireland.No hassle with customs/extra fees.
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Answer by Photospecialist.ie
May 8, 2023
Happy to read that everything went smooth! Hope to see you again.
Verified review
May 5, 2023
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Verified review
May 3, 2023
Good delivery and information
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Answer by Photospecialist.ie
May 6, 2023
Thank you so much! Hope to see you soon again.
Verified review
May 1, 2023
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Verified review
Apr 28, 2023
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Verified review
Apr 27, 2023
Got my goods in 3 days
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Answer by Photospecialist.ie
Apr 28, 2023
that is great to hear! Enjoy.
Verified review
Apr 25, 2023
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Verified review
Apr 25, 2023
Purchase was easy and packaging also very quick.
The auto-address function on the web page needs refining. After changing my address to the correct address, the online system decided this was not correct and changed to an incorrect address and town. I contacted the vendor, whom should have been able to instruct the courier to change this but told me I had to contact the courier instead and arrange to collect!! My package eventually arrived after bouncing back and forth between sorting centers. Had it not been for the Eir-code, the package would have been lost or returned to sender. The webpage is advertised as an Irish .ie website (misleading) but shipping and product are not located in Ireland.
I received the product in good order and well packaged.
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Answer by Photospecialist.ie
Apr 26, 2023
I am sorry to hear that this didn't go as planned. Once the order has been send, we can not change the address. It needs to come back first, so we can change the lable. But I am glad to hear that it arrived in good order.
We are a company Kamera Express located in The Netherlands, this is also mentioned on the website. We have take over Photospecialist and due to currency and not to confuse the customer, we kept the website.
Verified review
Apr 25, 2023
Item arrived quickly, well packaged and exactly as ordered. Good communications too
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Answer by Photospecialist.ie
Apr 26, 2023
I am glad to read you are happy with us! Hope to see you again.
Verified review
Apr 24, 2023
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Verified review
Apr 23, 2023
Very good price and delivered on time.
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Answer by Photospecialist.ie
Apr 24, 2023
Thank you for the review! Happy to read you are satisfied.
Verified review
Apr 23, 2023
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Verified review
Apr 20, 2023
Great value, prompt service, VAT deducted in advance, all great for businesses!
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Answer by Photospecialist.ie
Apr 21, 2023
I am happy to read that you are so satisfied with us! Thank you so much.
Verified review
Apr 18, 2023
Product was as described and delivery was with us in what felt like no time at all... well done 😀😀😀
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Answer by Photospecialist.ie
Apr 19, 2023
Thank you so much for the great compliment! We hope to see you again soon.
Verified review
Apr 17, 2023
Prompt efficient service and delivery
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Answer by Photospecialist.ie
Apr 17, 2023
Thank you!
Verified review
Apr 14, 2023
I ordered a lens hood, which I couldn't find in any other online store, it was very reasonably priced and was delivered very quickly. Photo Specialist.ie are an excellent online shop.
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Answer by Photospecialist.ie
Apr 17, 2023
Thank you verry much for this nice review.
Verified review
Apr 14, 2023
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Verified review
Apr 14, 2023
Always prompt delivery, great service,
and top of the range products with competitive pricing
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Answer by Photospecialist.ie
Apr 17, 2023
Thank you verry much.
Verified review
Apr 13, 2023
One thing: Probably shouldn’t send 2 pin plugs products to a country that uses 3 pin plugs
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Answer by Photospecialist.ie
Apr 14, 2023
It is indeed true that we send a plug with 2 pins, that's because we ship from the Netherlands. You should have received an adapter so that you can still use the plug. If not, please let me know. You may then contact us.
Reviews@kamera-express.nl.