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TrustmarkValid
certified since: Apr 11, 2018
updated on: Jun 2, 2023
Photospecialist.ie is checked and certified according to the Trusted Shops quality criteria
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Reviews for Photospecialist.ie
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Jan 18, 2023
Delivery was a bit slow. I expected just a few days. My three products were split over three deliveries. That was also not expected. In the end, all of my products arrived and when I queried my order, the staff were more than helpful and responded quickly. Overall, would use them again but will allow more time for delivery... I would otherwise have given 5 starts, but... 4 ain't bad either :)
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the most relevant critical review
Nov 25, 2022
ordered 5 items and was sent 1 single tracking number. All supposedly packed together according to the emailed packing slip. 1 item arrived, 2 days after scheduled date, in its retail box no outer packaging just a label stuck on. boxed arrived damaged, looks like it was dropped as side ripped and crushed. No Irish power lead, only an eu one, so cannot check if item damaged. customer service contacted and no apology and blamed shipping company, while they tried they did not make any attempt to ease my frustration, offer compensation or a replacement. Not good enough.
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Reviews for Photospecialist.ie
Verified review
Mar 29, 2023
Poor delivery, took over a week for shipment to arrive. Stuff I ordered on the same day from other suppliers arrived within three days.
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Answer by Photospecialist.ie
Mar 30, 2023
Sorry it took a little longer. We're shipping from the Netherlands, so unfortunately sometimes it happens.
Verified review
Mar 29, 2023
Fast service, competitive pricing
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Answer by Photospecialist.ie
Mar 30, 2023
Glad we could offer the best price!
Verified review
Mar 28, 2023
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Verified review
A wide range of products with decent prices, fast dispatch and really good customer service when required.
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Answer by Photospecialist.ie
Mar 28, 2023
We're happy to read that you're satisfied!
Verified review
Mar 28, 2023
Very smooth procedure, good communication, fast dispatch and delivery.
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Answer by Photospecialist.ie
Mar 28, 2023
As it should be, thank you!
Verified review
Mar 26, 2023
Great service and good value for money.
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Answer by Photospecialist.ie
Mar 28, 2023
Thank you, we're happy to read that!
Verified review
Mar 25, 2023
I had a good experience with site, the item was delivered close to the time estimated. The only problem was the format of my address ie "22 muddy road, was written as "muddy road 22" on the parcel. Perhaps the post code saved the day. I would use this site again.
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Answer by Photospecialist.ie
Mar 28, 2023
Thank you for the feedback, we will forward it internally. We're happy that the package got delivered anyhow!
Verified review
Mar 24, 2023
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Verified review
Mar 24, 2023
Excellent service and good prices.
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Answer by Photospecialist.ie
Mar 28, 2023
Glad to see that you appreciate our prices!
Verified review
Mar 23, 2023
Quick delivery and package was easy to track. Item was cheaper than advertised on other sites (Godox Lux Senior)
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Answer by Photospecialist.ie
Mar 28, 2023
Very nice we could offer the best price for you!
Verified review
Quality service...competitive pricing for higher-end range of photo equipment. Highly recommended.
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Answer by Photospecialist.ie
Mar 23, 2023
Thank you for recommending us!
Verified review
Mar 23, 2023
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Verified review
Mar 21, 2023
Good product good price
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Answer by Photospecialist.ie
Mar 22, 2023
Good to hear! Enjoy.
Verified review
Mar 21, 2023
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Verified review
Mar 21, 2023
Fastest delivery and exceptional customer service
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Answer by Photospecialist.ie
Mar 21, 2023
We're glad to read that and always happy to help!
Verified review
Mar 20, 2023
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Verified review
Mar 20, 2023
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Verified review
Mar 20, 2023
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Verified review
Mar 20, 2023
Always good value and service
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Answer by Photospecialist.ie
Mar 20, 2023
Thank you!
Verified review
Mar 20, 2023
Good price. Bit expensive the shipping
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Answer by Photospecialist.ie
Mar 20, 2023
Shipping costs are a little higher because we're based in the Netherlands, but we're happy the price was still good for you.