Photospecialist.ie- Logo - reviews

Photospecialist.ie
Reviews:

315 reviews in the last 12 months655 total reviews  

4.46
Good

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Certified since: Apr 11, 2018
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Photospecialist.ie fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

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Top positive review

Jul 14, 2023
 Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.

Top negative review

Dec 7, 2023
 Verified review
- the item I ordered was never delivered because it went missing apparently - I had to chase your reps for updates as I had no idea where the parcel was after 7 days - I had to follow up after reaching out first for a second update. All in all very very disappointing experience, never to order anything from you
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Reviews for Photospecialist.ie

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Oct 8, 2023
 Verified review
Great service quick delivery very happy
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Answer by Photospecialist.ie
Oct 9, 2023
Great to read!
Oct 5, 2023
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Oct 4, 2023
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Positive feedback

Good prices. Fast delivery. Proper pdf invoices provided.
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Oct 2, 2023
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Oct 1, 2023
 Verified review
They gave an excellent service. Delivery was incredibly fast and the lens was well packed and arrived safely. I was very happy with their service and will be using them again for other items of photographic equipment.
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Answer by Photospecialist.ie
Oct 2, 2023
Thank you so much! I am happy to read that we could help you, you can always contact us, even for advice. Hope to 'see' you again soon.
Sep 30, 2023
 Verified review
Nothing special with the process irsrrvjce
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Sep 30, 2023
 Verified review
Great company to deal with One stop shop for all your needs
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Sep 29, 2023
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Sep 28, 2023
 Verified review
Great on price, but after allowing me to choose a delivery date, you were a day late
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Sep 27, 2023
 Verified review

Amazing service!

It so happened that during shipment the transport company lost my parcel. After contacting the photospecialist, they immediately resent my order. and I received it very quickly. They are professionals.
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Answer by Photospecialist.ie
Sep 28, 2023
Thanks for your lovely review! Glad we could help you in this way.
Sep 26, 2023
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Sep 25, 2023
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Sep 25, 2023
 Verified review
Fast and efficient
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Sep 25, 2023
 Verified review
Have ordered from them before and satisfied and am waiting on order to arrive now but no tracking on due time,only flaw i found with this shop.Would be nice to know arrival time.
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Answer by Photospecialist.ie
Sep 25, 2023
Thank you for your compliment! Of course, I understand and will send you an email about this.
Sep 24, 2023
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Sep 23, 2023
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Sep 19, 2023
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JW
Sep 17, 2023
 Verified review
No complaints, all good
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Sep 15, 2023
 Verified review

Great organisation to deal with

good value for money, accurate descriptions of products and fast efficient delivery
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Sep 15, 2023
 Verified review

Second review

I previously gave a one star review on the product i bought as it broke during first use. I was immediately contacted by customer service offering help to resolve the issue. Customer service was really helpful and I have received full refund today. This is a review on customer service which I found very helpful and efficient.
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Answer by Photospecialist.ie
Sep 16, 2023
Thank you so much! I am happy to hear that I could help you. If there is anything, please don't hesitate to contact me.