Photospecialist.ieReviews:
317 reviews in the last 12 months655 total reviews
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Top positive review
Jul 14, 2023
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The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.
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Top negative review
Dec 7, 2023
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- the item I ordered was never delivered because it went missing apparently
- I had to chase your reps for updates as I had no idea where the parcel was after 7 days
- I had to follow up after reaching out first for a second update.
All in all very very disappointing experience, never to order anything from you
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Reviews for Photospecialist.ie
Aug 9, 2023
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Aug 9, 2023
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Lack of order confirmation email causes worry
Positives: very good price, item did arrive eventually , professional staff will call you back.
Negatives: no order confirmation or shipment confirmation email, worrying. If you call and stay on hold, the call hangs up after 10 minutes, so do request a callback. My expensive binoculars were delayed by nearly a week, and did not arrive for my holiday.
Update: they sent a €20 refund to compensate.
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Aug 8, 2023
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Very speedy service and good value.
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Aug 7, 2023
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Aug 6, 2023
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Delivered when they said they would.
Support response is quick.
Need to change your address system as Leixlip in Kildare Ireland defaults to Naas which is a completely different place.
I was reluctant to order 3 cameras because of this error in your address system.
Thanks
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Aug 3, 2023
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I was positively surprised. The ordered item arrived within a few days as promised. Prices very compatible. Will certainly order again.
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Answer by Photospecialist.ie
Aug 4, 2023
Thank you for sharing your experience!
Aug 3, 2023
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Good after sales service - had a problem with a faulty cable and it was replaced.
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Aug 2, 2023
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No order confirmation received by email and my enquiry wasn't answered. The lens arrived in good time however and when I got onto the uk site, my queries were answered promptly. The Irish site needs to improve their act, but I would order again.
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Aug 1, 2023
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Answer by Photospecialist.ie
Aug 2, 2023
Thank you for your rating!
Jul 29, 2023
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Item received was perfectly packaged and in great working order, delivered on actual specified date, very smooth transaction, happy days. Would purchase again from this company.
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Jul 28, 2023
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nothing
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Jul 25, 2023
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Jul 25, 2023
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Product as described.
Product arrived quickly, well packaged and complete.
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Jul 23, 2023
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All good but better stocks of batteries and assessories would help with wait times
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Jul 21, 2023
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Jul 20, 2023
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I have bought a number of products now
some of them high value items. On every occasion they arrived on time and in perfect order. I would highly recommend them.
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Answer by Photospecialist.ie
Jul 20, 2023
Thank you verry much!
Jul 19, 2023
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Great service and value.
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Answer by Photospecialist.ie
Jul 19, 2023
Thank you so much!
Jul 18, 2023
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Great prices, decent shipping times, well packaged.
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Jul 16, 2023
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All items come in a record time and according.
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Jul 15, 2023
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