Photospecialist.ie- Logo - reviews

Photospecialist.ie
Reviews:

292 reviews in the last 12 months655 total reviews  

4.46
Good

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Certified since: Apr 11, 2018
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Photospecialist.ie fulfils all Trusted Shops quality criteria, including
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  • Encrypted data transfer
  • Clear ordering process

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Top positive review

Jul 14, 2023
 Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.

Top negative review

Dec 7, 2023
 Verified review
- the item I ordered was never delivered because it went missing apparently - I had to chase your reps for updates as I had no idea where the parcel was after 7 days - I had to follow up after reaching out first for a second update. All in all very very disappointing experience, never to order anything from you
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Reviews for Photospecialist.ie

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Jul 15, 2023
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Jul 14, 2023
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Jul 14, 2023
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Jul 14, 2023
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Inaccurate Address

For some obscure reason the address on my rather expensive parcel was totally wrong, so wrong the address didn't exsist. The only element of the address that was correct was my post code and locality. Fortunately a person at my local sorting office was familiar with part of the address. The parcel was very nearly returned to sender.
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Jul 14, 2023
 Verified review

Exceptional Service and High-Quality Tripod Purchase

I recently purchased a tripod from Photospecialist.ie, and I must say that my experience has been nothing short of outstanding. From start to finish, the service provided by this online retailer has been exceptional. Now, let's talk about the tripod itself. The quality of the product exceeded my expectations. It was evident that Photospecialist.ie takes pride in curating a collection of top-notch photography gear. The tripod's build was sturdy, durable, and felt premium in my hands. It provided excellent stability, even in challenging shooting conditions, and the adjustable features were smooth and precise. Delivery was prompt and efficient. The tripod arrived well-packaged and in perfect condition. I was impressed by the attention to detail and the care taken to ensure the product's safety during transit. Overall, my experience with Photospecialist.ie has been fantastic. They offer a wide selection of high-quality photography equipment, provide excellent customer service, and deliver products in a timely manner. I highly recommend Photospecialist.ie to anyone looking for professional photography gear. They have definitely earned my trust and future business.
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Jul 13, 2023
 Verified review

Great service!

Great variety of products. Quickly dispatched. And timely delivery. What more can you ask for? Will be back again!
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Answer by Photospecialist.ie
Jul 13, 2023
Thank you verry much.
Jul 12, 2023
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Jul 8, 2023
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Excellent quality, very fast response to my question
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Jul 6, 2023
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Jul 4, 2023
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Jul 3, 2023
 Verified review
Very professional and understanding people to deal with. If you do have a query about a product they will listen and normally they will resolve the issue as quick as possible. Price wise they are very competitive. Would definitely shop with them again.
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Answer by Photospecialist.ie
Jul 3, 2023
Thank you so much for taking the time to leave this review. I am happy to read that we coul help you with your questions and issues. I hope to see you again soon.
Jun 30, 2023
 Verified review
Very Happy!!! Got the product on time and very well packaged.
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Answer by Photospecialist.ie
Jul 1, 2023
Thank you verry much! hope you enjoy the product you bought from us!
Jun 30, 2023
 Verified review
Order came very quickly
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Answer by Photospecialist.ie
Jun 30, 2023
Thank you so much.
Jun 29, 2023
 Verified review
Excellent service
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Jun 27, 2023
 Verified review
great reliable service.
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Jun 27, 2023
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Competitive value

Anytime I purchase an item it represents competitive value and arrives promptly. If it is on backorder the delays are minimal.
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Jun 25, 2023
 Verified review
Good price and delivered on time
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Jun 23, 2023
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Jun 23, 2023
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Friendly and efficient service.
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Jun 21, 2023
 Verified review
Very efficient service.
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