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Top positive review
Photospecialist.ie customer
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Jul 14, 2023
Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.
ordered 5 items and was sent 1 single tracking number. All supposedly packed together according to the emailed packing slip. 1 item arrived, 2 days after scheduled date, in its retail box no outer packaging just a label stuck on. boxed arrived damaged, looks like it was dropped as side ripped and crushed. No Irish power lead, only an eu one, so cannot check if item damaged. customer service contacted and no apology and blamed shipping company, while they tried they did not make any attempt to ease my frustration, offer compensation or a replacement. Not good enough.
My go to for all things photo and video. Good selection of products at reasonable prices. Easy to order and relatively fast delivery. Overall a great customer experience.
Answer by Photospecialist.ie
Feb 14, 2023
Thanks for shopping with us!
Photospecialist.ie customer
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Feb 9, 2023
Verified review
Fast dispatch and good support
Fast dispatch, fast support (both phone and email). Will be a repeat customer. Thanks!
Answer by Photospecialist.ie
Feb 9, 2023
Always happy to read that people want to come back, thank you!
Photospecialist.ie customer
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Feb 9, 2023
Verified review
Photospecialist.ie customer
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Feb 9, 2023
Verified review
My first time placing an order with this supplier.
It was an easy seamless transaction with very fast delivery. I will place further orders with this Company.
Answer by Photospecialist.ie
Feb 9, 2023
Thank you for trusting us with your order!
Photospecialist.ie customer
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Feb 9, 2023
Verified review
Photospecialist.ie customer
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Feb 8, 2023
Verified review
Excellent Customer Service.
Answer by Photospecialist.ie
Feb 8, 2023
Thank you! We are glad you experienced it that way.
Photospecialist.ie customer
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Feb 7, 2023
Verified review
Photospecialist.ie customer
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Feb 7, 2023
Verified review
Photospecialist.ie customer
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Feb 7, 2023
Verified review
Answer by Photospecialist.ie
Feb 7, 2023
Thank you very much!
Photospecialist.ie customer
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Feb 6, 2023
Verified review
Fantastic customer service
I can’t speak more highly of Photospecialist. I had an issue with my order and they rectified it immediately, going above and beyond. I don’t give 5 stars typically but this time it is well warranted. Thank you guys
Answer by Photospecialist.ie
Feb 7, 2023
Thank you so much for sharing your experience. We're always happy to help!
Photospecialist.ie customer
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Feb 6, 2023
Verified review
Photospecialist.ie customer
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Feb 4, 2023
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Photospecialist.ie customer
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Feb 4, 2023
Verified review
Low prices and prompt dispatch and delivery. Not sure you could ask for more.
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