Photospecialist.ieReviews:
324 reviews in the last 12 months655 total reviews
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Top positive review
Jul 14, 2023
Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.
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Top negative review
Dec 7, 2023
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- the item I ordered was never delivered because it went missing apparently
- I had to chase your reps for updates as I had no idea where the parcel was after 7 days
- I had to follow up after reaching out first for a second update.
All in all very very disappointing experience, never to order anything from you
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Reviews for Photospecialist.ie
May 15, 2023
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May 13, 2023
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May 13, 2023
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Good prices, prompt delivery
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May 12, 2023
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No problems what so ever
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May 12, 2023
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May 12, 2023
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Great selection, quick delivery and excellent customer service
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May 11, 2023
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Brought BMPCC6kPro and sigma 18-35 had the best price available, and the support staff is very responsive as well. Will highly recommend photospecialist.ie over the physical shops in Ireland, who charge by over few hundred euros more for the camera and the lens.
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May 11, 2023
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Brought RS3 combo and had the best price available, and the support staff is very responsive as well. Will highly recommend photospecialist.ie over the physical shops in Ireland, who charge by over few hundred euros more.
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May 11, 2023
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Efficient Service
Genuine items, as described and quick delivery.
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May 11, 2023
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May 10, 2023
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May 7, 2023
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Good prices and a swift delivery to Ireland.No hassle with customs/extra fees.
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Answer by Photospecialist.ie
May 8, 2023
Happy to read that everything went smooth! Hope to see you again.
May 1, 2023
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Apr 28, 2023
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Apr 27, 2023
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Got my goods in 3 days
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Answer by Photospecialist.ie
Apr 28, 2023
that is great to hear! Enjoy.
Apr 25, 2023
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Apr 25, 2023
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Purchase was easy but online auto-address feature is a problem
Purchase was easy and packaging also very quick.
The auto-address function on the web page needs refining. After changing my address to the correct address, the online system decided this was not correct and changed to an incorrect address and town. I contacted the vendor, whom should have been able to instruct the courier to change this but told me I had to contact the courier instead and arrange to collect!! My package eventually arrived after bouncing back and forth between sorting centers. Had it not been for the Eir-code, the package would have been lost or returned to sender. The webpage is advertised as an Irish .ie website (misleading) but shipping and product are not located in Ireland.
I received the product in good order and well packaged.
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Answer by Photospecialist.ie
Apr 26, 2023
I am sorry to hear that this didn't go as planned. Once the order has been send, we can not change the address. It needs to come back first, so we can change the lable. But I am glad to hear that it arrived in good order.
We are a company Kamera Express located in The Netherlands, this is also mentioned on the website. We have take over Photospecialist and due to currency and not to confuse the customer, we kept the website.
Apr 25, 2023
Verified review
Good experience
Item arrived quickly, well packaged and exactly as ordered. Good communications too
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Answer by Photospecialist.ie
Apr 26, 2023
I am glad to read you are happy with us! Hope to see you again.
Apr 24, 2023
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Apr 23, 2023
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Very good price and delivered on time.
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Answer by Photospecialist.ie
Apr 24, 2023
Thank you for the review! Happy to read you are satisfied.