Photospecialist.ie- Logo - reviews

Photospecialist.ie
Reviews:

323 reviews in the last 12 months655 total reviews  

4.47
Good

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Certified since: Apr 11, 2018
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Photospecialist.ie fulfils all Trusted Shops quality criteria, including
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  • Encrypted data transfer
  • Clear ordering process

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Top positive review

Jul 14, 2023
 Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.

Top negative review

Dec 7, 2023
 Verified review
- the item I ordered was never delivered because it went missing apparently - I had to chase your reps for updates as I had no idea where the parcel was after 7 days - I had to follow up after reaching out first for a second update. All in all very very disappointing experience, never to order anything from you
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Reviews for Photospecialist.ie

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Oct 26, 2023
 Verified review

Great product selection, fantastic support

They have a vast selection of products at very keen prices They offer great pre sales and after sales support Items ship relatively quickly
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Oct 23, 2023
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Oct 22, 2023
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Quick service and great prices
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Oct 18, 2023
 Verified review

Fast shipping and best price on the market

Fast shipping, amazing product and great price. Bought a pair of binoculars, the box came a bit damaged but the product is all great, what can I complain about? I bought the binoculars at the best price available on the market. Also, the shop is sending the parcel slip electronically and not printed - small but pleasant thing
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Oct 16, 2023
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Oct 12, 2023
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Oct 12, 2023
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Reasonable prices and quick delivery! Happy with purchase!
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Oct 10, 2023
 Verified review
Return policy is vague, I bought an incorrect item for my son and the cost to return was half the cost of the item. I could not see the return policy on the website, which meant I had to email my enquiry to get information. I know there is a cost to all businesses, but a little more transparency would be helpful. I am a returning customer as they have a wide choice of super products for photographer/videographers… it’s a shame, otherwise 5 stars would have been my rating
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Oct 8, 2023
 Verified review
Great service quick delivery very happy
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Answer by Photospecialist.ie
Oct 9, 2023
Great to read!
Oct 5, 2023
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Oct 4, 2023
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Positive feedback

Good prices. Fast delivery. Proper pdf invoices provided.
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Oct 2, 2023
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Oct 1, 2023
 Verified review
They gave an excellent service. Delivery was incredibly fast and the lens was well packed and arrived safely. I was very happy with their service and will be using them again for other items of photographic equipment.
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Answer by Photospecialist.ie
Oct 2, 2023
Thank you so much! I am happy to read that we could help you, you can always contact us, even for advice. Hope to 'see' you again soon.
Sep 30, 2023
 Verified review
Nothing special with the process irsrrvjce
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Sep 30, 2023
 Verified review
Great company to deal with One stop shop for all your needs
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Sep 27, 2023
 Verified review

Amazing service!

It so happened that during shipment the transport company lost my parcel. After contacting the photospecialist, they immediately resent my order. and I received it very quickly. They are professionals.
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Answer by Photospecialist.ie
Sep 28, 2023
Thanks for your lovely review! Glad we could help you in this way.
Sep 26, 2023
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Sep 25, 2023
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Sep 25, 2023
 Verified review
Fast and efficient
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Sep 24, 2023
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