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TrustmarkValid
certified since: Apr 11, 2018
updated on: Apr 2, 2023
Photospecialist.ie is checked and certified according to the Trusted Shops quality criteria
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- Protection of personal data
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Reviews for Photospecialist.ie
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Jan 18, 2023
Delivery was a bit slow. I expected just a few days. My three products were split over three deliveries. That was also not expected. In the end, all of my products arrived and when I queried my order, the staff were more than helpful and responded quickly. Overall, would use them again but will allow more time for delivery... I would otherwise have given 5 starts, but... 4 ain't bad either :)
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the most relevant critical review
Nov 25, 2022
ordered 5 items and was sent 1 single tracking number. All supposedly packed together according to the emailed packing slip. 1 item arrived, 2 days after scheduled date, in its retail box no outer packaging just a label stuck on. boxed arrived damaged, looks like it was dropped as side ripped and crushed. No Irish power lead, only an eu one, so cannot check if item damaged. customer service contacted and no apology and blamed shipping company, while they tried they did not make any attempt to ease my frustration, offer compensation or a replacement. Not good enough.
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Reviews for Photospecialist.ie
Verified review
Jan 18, 2023
Easy to deal with
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Answer by Photospecialist.ie
Jan 19, 2023
Thank you!
Verified review
Jan 16, 2023
Excellent product, price competitive & customer service who were patient & efficient with my enquiry .
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Answer by Photospecialist.ie
Jan 17, 2023
Thanks for your kind words, we are happy to help.
Verified review
Jan 15, 2023
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Verified review
Jan 15, 2023
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Verified review
Jan 14, 2023
Ordered an xRite product and my order was dealt with most professionally.
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Answer by Photospecialist.ie
Jan 17, 2023
Thank you, I hope you enjoy your order.
Verified review
Jan 12, 2023
every time I called the support line to find out where my package was I got an answer machine saying there's no support person to take your call. That happened many times (and not over lunch time for instance).
Also the chat bot does not work
I used email in the end and it took 2 days to get back to say they were looking into it.
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Answer by Photospecialist.ie
Jan 13, 2023
We're very sorry you weren't able to reach us. At the moment there a lot of questions and we try to answer everyone as soon as possible. Thank you for your patience. We see you received the package in the mean time. Our apologies for the delay at the post office!
Verified review
Jan 11, 2023
Excellent service and excellent equipment with fast delivery over the Christmas period 👍👍
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Answer by Photospecialist.ie
Jan 12, 2023
Great to read, I hope you enjoy it!
Verified review
Jan 11, 2023
Fast delivery with good communication
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Answer by Photospecialist.ie
Jan 12, 2023
Thank you.
Verified review
Jan 7, 2023
Just keep doing what you’re doing it’s great.
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Answer by Photospecialist.ie
Jan 10, 2023
Thank you verry much!
Verified review
Jan 3, 2023
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Jan 2, 2023
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Jan 2, 2023
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Verified review
Jan 1, 2023
Good value. Speedy.
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Answer by Photospecialist.ie
Jan 2, 2023
Thank you!
Verified review
Dec 31, 2022
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Verified review
Dec 31, 2022
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Verified review
Dec 31, 2022
Absolutely happy. Recommend
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Answer by Photospecialist.ie
Jan 2, 2023
Thank you for recommending us!
Verified review
Dec 30, 2022
Excellent prompt service and items well priced.
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Answer by Photospecialist.ie
Jan 2, 2023
Glad we could offer a great price!
Verified review
Dec 29, 2022
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Verified review
Dec 29, 2022
Compared to other Irish webshops they do have the items on stock they show on their webshop and the shipment from the Netherlands is even faster then all the, so called, domestic Irish shops.
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Answer by Photospecialist.ie
Jan 2, 2023
Super that we could deliver faster than the stores in Ireland. Sometimes it really doesn't matter where you order from!
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