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TrustmarkValid
certified since: Apr 11, 2018
updated on: Jun 2, 2023
Photospecialist.ie is checked and certified according to the Trusted Shops quality criteria
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- Protection of personal data
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Reviews for Photospecialist.ie
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Jan 18, 2023
Delivery was a bit slow. I expected just a few days. My three products were split over three deliveries. That was also not expected. In the end, all of my products arrived and when I queried my order, the staff were more than helpful and responded quickly. Overall, would use them again but will allow more time for delivery... I would otherwise have given 5 starts, but... 4 ain't bad either :)
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the most relevant critical review
Nov 25, 2022
ordered 5 items and was sent 1 single tracking number. All supposedly packed together according to the emailed packing slip. 1 item arrived, 2 days after scheduled date, in its retail box no outer packaging just a label stuck on. boxed arrived damaged, looks like it was dropped as side ripped and crushed. No Irish power lead, only an eu one, so cannot check if item damaged. customer service contacted and no apology and blamed shipping company, while they tried they did not make any attempt to ease my frustration, offer compensation or a replacement. Not good enough.
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Reviews for Photospecialist.ie
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Jan 25, 2023
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Jan 24, 2023
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Jan 24, 2023
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Jan 24, 2023
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Jan 24, 2023
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Jan 23, 2023
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Jan 22, 2023
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Jan 22, 2023
Quick delivery.
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Answer by Photospecialist.ie
Jan 25, 2023
Thank you. We try our best!
Verified review
Jan 21, 2023
Fast delivery,
Definitely will use their service in the future
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Jan 21, 2023
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Jan 20, 2023
Ordered an Eizo CG319X from photo specialist. Price was good, delivery notifications were vague with tracking handover between DHL and An Post unclear and not specific. Mains lead supplied was inappropriate for the region.
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Answer by Photospecialist.ie
Jan 20, 2023
Sorry that the delivery was vague. Hopefully you received your monitor and enjoy using it now!
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Jan 20, 2023
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Jan 18, 2023
Easy to deal with
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Answer by Photospecialist.ie
Jan 19, 2023
Thank you!
Verified review
Jan 16, 2023
Excellent product, price competitive & customer service who were patient & efficient with my enquiry .
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Answer by Photospecialist.ie
Jan 17, 2023
Thanks for your kind words, we are happy to help.
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Jan 15, 2023
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Jan 15, 2023
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Jan 14, 2023
Ordered an xRite product and my order was dealt with most professionally.
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Answer by Photospecialist.ie
Jan 17, 2023
Thank you, I hope you enjoy your order.
Verified review
Jan 12, 2023
every time I called the support line to find out where my package was I got an answer machine saying there's no support person to take your call. That happened many times (and not over lunch time for instance).
Also the chat bot does not work
I used email in the end and it took 2 days to get back to say they were looking into it.
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Answer by Photospecialist.ie
Jan 13, 2023
We're very sorry you weren't able to reach us. At the moment there a lot of questions and we try to answer everyone as soon as possible. Thank you for your patience. We see you received the package in the mean time. Our apologies for the delay at the post office!
Verified review
Jan 11, 2023
Excellent service and excellent equipment with fast delivery over the Christmas period 👍👍
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Answer by Photospecialist.ie
Jan 12, 2023
Great to read, I hope you enjoy it!