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Top positive review
Jul 14, 2023
Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.
- the item I ordered was never delivered because it went missing apparently
- I had to chase your reps for updates as I had no idea where the parcel was after 7 days
- I had to follow up after reaching out first for a second update.
All in all very very disappointing experience, never to order anything from you
Good service. Didn't receive the order confirmation email, or the tracking email, but delivery was very prompt, and the support team sent on the missing info at the earliest opportunity.
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Jul 8, 2023
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Excellent quality, very fast response to my question
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Jul 7, 2023
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Jul 6, 2023
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Jul 4, 2023
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Jul 3, 2023
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Very professional and understanding people to deal with. If you do have a query about a product they will listen and normally they will resolve the issue as quick as possible. Price wise they are very competitive. Would definitely shop with them again.
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Answer by Photospecialist.ie
Jul 3, 2023
Thank you so much for taking the time to leave this review.
I am happy to read that we coul help you with your questions and issues. I hope to see you again soon.
Jul 1, 2023
Verified review
good delivery. Difficult to track order and contact Photospecialist. That said all worked out ok
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Jun 30, 2023
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Very Happy!!!
Got the product on time and very well packaged.
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Answer by Photospecialist.ie
Jul 1, 2023
Thank you verry much! hope you enjoy the product you bought from us!
Jun 30, 2023
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Order came very quickly
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Answer by Photospecialist.ie
Jun 30, 2023
Thank you so much.
Jun 29, 2023
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Excellent service
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Jun 27, 2023
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great reliable service.
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Jun 27, 2023
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Competitive value
Anytime I purchase an item it represents competitive value and arrives promptly.
If it is on backorder the delays are minimal.
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Jun 25, 2023
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Good price and delivered on time
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Jun 24, 2023
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In general a good service.
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Answer by Photospecialist.ie
Jun 26, 2023
Thank you verry much.
Jun 23, 2023
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Jun 23, 2023
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Friendly and efficient service.
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Jun 21, 2023
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Very efficient service.
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Jun 21, 2023
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Excellent service.most helpful to me in choosing the right product for my equipment
So that I may achieve the perfect results.just keep providing the same service every time
A really great Company to deal with. I received enormous help from them in getting the 5yr Warranty & the Spring Cashback promotion of €100 from Sigma Europe. I had difficulty (late applications due to illness) trying to register and so on in late July - But in fairness Photospecialist.ie Sorted all issues promptly. I will definitely buy from them again and recommend others to do likewise.
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Answer by Photospecialist.ie
Aug 9, 2023
Thank you for sharing your experience. You are always welcome.
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