Sensitivity Check USAReviews:
117 reviews in the last 12 months194 total reviews
Good
Top positive review
Dec 7, 2023
Verified review
I completed this test a few weeks ago, and was very pleased with the process. There are no additional fees or membership. No sales pitches, or marketing emails, and they do not ship out a test kit, so that eliminates higher costs of shipping and materials.
I put my sample in a snack size ziplock bag, printed the test form, and mailed them in an envelope with a regular stamp.
I got my results a few weeks later via email and I was impressed by the educational information included to explain the results.
I have always been skeptical of a hair test, so i decided to do this one at the same time I was doing a blood sensitivity test (which is way more expensive). My hair results lined up with my blood results, which gives me peace of mind to use a hair test going forward and save money.
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Top negative review
Dec 8, 2023
Verified review
Things that I know I’m sensitive to are not listed and things I eat all the time without any problem we’re listed as sensitive
same with my husband and my dog. Just not sure it’s a very accurate test.
It was hard to decipher the results as well
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Reviews for Sensitivity Check USA
4 days ago
Verified review
U pay for a piece of paper and hope u get your results online
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Apr 9, 2024
Verified review
I never received any test kit to complete the test.
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7 days ago
Verified review
Order never arrived
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Mar 7, 2024
Verified review
Have not recived a full kit and I was supposed to receive in January. They ate hard to get ahold of there is no phone number. I have emailed but no reply. You can text but it take long for responses and most of the people you talk to have no idea what you are talking about and say they will reach out to you in email in a few days but i never ecieve email. I have asked for full refund and still havnt recieved anything the last I knew a new kit was supposed to be sent. We will see
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Mar 20, 2024
Verified review
fake results!!!! First i sent money and sample and was then blocked from their website, once i filed claim with paypal to get my money back they responded they received sample, the read out was so phony!!
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Feb 28, 2024
Verified review
I never received the three tests that I ordered with this company. The customer support was not helpful at all and I was instructed to contact USPS. My claim was denied and I never received my order.
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Feb 26, 2024
Verified review
You never sent me anything after I signed up. You took my money but never did anything after. I want my kit or money back .
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Feb 27, 2024
Verified review
I never received my test! It’s been months.
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Mar 22, 2024
Verified review
Never received the kit
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Feb 27, 2024
Verified review
Never got results
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Feb 1, 2024
Verified review
There are things I know that my family and I are allergic to that didn't show up on our reports which makes me doubt the legitimacy of the results. When I contacted the company and complained they said it stated that it isn't an allergy test when I bought it. So much for a satisfaction guarantee! I attached a screenshot of what I saw when purchasing and no where does it state that allergies won't show up in this report.
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Answer by Sensitivity Check USA
Feb 2, 2024
Thank you for your review.
I am very sorry to hear that you are not completely satisfied with the testing and results. Please note that we cannot detect intolerance or allergy from hair samples. Allergy can only be detected via blood sample or skin scratch test. Sensitivity Check products test for your current high sensitivities.
If you have any questions or queries related to your test results or reading the report, please do not hesitate to contact our expert team at info@sensitivitycheck.com and we will be more than happy to assist.
Thanks again for taking the time to leave a review.
Usman
Customer Service Manager
Feb 18, 2024
Verified review
I registered my test kit but can’t get in to my account and it keeps saying my email is wrong when I go to sign in to my account
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Feb 12, 2024
Verified review
Wanted refund. It didn't say that it doesn't test for allergies and I was under the impression that's what I would be getting.
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Feb 14, 2024
Verified review
Never received test in the mail to take.
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Feb 5, 2024
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Deceptive advertising/sales
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Feb 20, 2024
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Haven't received my order
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Feb 8, 2024
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Dec 30, 2023
Verified review
Ordered kit weeks ago and have never received it !
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Dec 28, 2023
Verified review
Even on sale, it was a waste of time.
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Jan 13, 2024
Verified review
Scam - Not Scientific, pseudo science
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Answer by Sensitivity Check USA
Jan 19, 2024
Hi John, thank you for your review.
I am very sorry that you are not completely satisfied with the service we offer.
We include all information on our website regarding the testing and testing method.
Our testing is categorised as Complimentary and Alternative Medicine, just like chiropractic and acupuncture treatments.
We have tested over 1 million people, and 99.5% of our customers are happy with how our testing has helped them.
Our expert and friendly team are always on hand on our 24/7 website LiveChat to help you with any questions or concerns you have over the testing.
Donna
Customer Service Manager