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Sensitivity Check USA
Reviews:

118 reviews in the last 12 months199 total reviews  

3.66
Good
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Top positive review

Dec 7, 2023
 Verified review
I completed this test a few weeks ago, and was very pleased with the process. There are no additional fees or membership. No sales pitches, or marketing emails, and they do not ship out a test kit, so that eliminates higher costs of shipping and materials. I put my sample in a snack size ziplock bag, printed the test form, and mailed them in an envelope with a regular stamp. I got my results a few weeks later via email and I was impressed by the educational information included to explain the results. I have always been skeptical of a hair test, so i decided to do this one at the same time I was doing a blood sensitivity test (which is way more expensive). My hair results lined up with my blood results, which gives me peace of mind to use a hair test going forward and save money.

Top negative review

Dec 8, 2023
 Verified review
Things that I know I’m sensitive to are not listed and things I eat all the time without any problem we’re listed as sensitive same with my husband and my dog. Just not sure it’s a very accurate test. It was hard to decipher the results as well
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Reviews for Sensitivity Check USA

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Oct 14, 2023
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Answer by Sensitivity Check USA
Oct 17, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
Jul 11, 2023
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Answer by Sensitivity Check USA
Jul 12, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
Jun 18, 2023
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Answer by Sensitivity Check USA
Jun 21, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
Dec 16, 2023
 Verified review
You need to send a kit with packaging to send back. Making us provide everything. I didn't have a printer to send back the paperwork and sample. I gave up. You have my money and I have nothing. I would like a refund but I know that will never happen.
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Jul 9, 2023
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Still waiting for my results after months
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Answer by Sensitivity Check USA
Sep 17, 2023
Thank you for your review. We are very sorry to see you are not satisfied with the service. If you have any queries or concerns about your order, please contact our customer service team at info@sensitivitycheck.com who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager
Jun 2, 2023
 Verified review
Never received my results. It’s a scam. 10/10 do not recommend.
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Answer by Sensitivity Check USA
Jun 6, 2023
Hi Julie, thank you for your review. I can see from your chat with our 24/7 LiveChat team from 1st May requesting our team to resend your order confirmation email. During this chat, our team provided you with the submission links to submit the details for each person being tested, allowing you to print the submission forms for each person to mail to our lab for testing. However, looking into your order, I can see you have not yet completed the online forms to print and send to our lab for testing. If you are unsure how to proceed with your testing, please contact our team at info@sensitivitycheck.com who will be more than happy to assist you in sending your samples to our lab. Donna, Customer Service Manager
Dec 30, 2023
 Verified review
Ordered kit weeks ago and have never received it !
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Dec 28, 2023
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Even on sale, it was a waste of time.
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Jan 13, 2024
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Scam - Not Scientific, pseudo science
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Answer by Sensitivity Check USA
Jan 19, 2024
Hi John, thank you for your review. I am very sorry that you are not completely satisfied with the service we offer. We include all information on our website regarding the testing and testing method. Our testing is categorised as Complimentary and Alternative Medicine, just like chiropractic and acupuncture treatments. We have tested over 1 million people, and 99.5% of our customers are happy with how our testing has helped them. Our expert and friendly team are always on hand on our 24/7 website LiveChat to help you with any questions or concerns you have over the testing. Donna Customer Service Manager