Sensitivity Check USA- Logo - reviews

Sensitivity Check USA
Reviews:

116 reviews in the last 12 months194 total reviews  

3.76
Good
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Top positive review

Dec 7, 2023
 Verified review
I completed this test a few weeks ago, and was very pleased with the process. There are no additional fees or membership. No sales pitches, or marketing emails, and they do not ship out a test kit, so that eliminates higher costs of shipping and materials. I put my sample in a snack size ziplock bag, printed the test form, and mailed them in an envelope with a regular stamp. I got my results a few weeks later via email and I was impressed by the educational information included to explain the results. I have always been skeptical of a hair test, so i decided to do this one at the same time I was doing a blood sensitivity test (which is way more expensive). My hair results lined up with my blood results, which gives me peace of mind to use a hair test going forward and save money.

Top negative review

Dec 8, 2023
 Verified review
Things that I know I’m sensitive to are not listed and things I eat all the time without any problem we’re listed as sensitive same with my husband and my dog. Just not sure it’s a very accurate test. It was hard to decipher the results as well
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Reviews for Sensitivity Check USA

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11 days ago
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Apr 15, 2024
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Apr 9, 2024
 Verified review
the test isn't cheap and I sent it off and waited forever on it then had to contact the company to get my results even though they had my information! then when you look into studying hair and sensitivity everyone says you can't actually do it, there's no proof so I think I wasted my money
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Mar 18, 2024
 Verified review
I was intrigued by this. It did hit some things I know for sure are allergies. I will know if it is 100% right on. I am a nurse and for a minimal fee I am not disappointed.
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Mar 18, 2024
 Verified review
I never received the email confirming sample was had been received and I never got the results until i asked for them. Other than that, the experience was good.
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Feb 5, 2024
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Never sent anything

The directions said to place in the clear envelope and return with the label, but they have never sent anything and there is no contact information for me to call anyone
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Jan 12, 2024
 Verified review

Kind customer service. Long wait for results

Loved how customer service was kind and fast. I liked the easiness of reading the results. I wish they would update the order status. Mine always just said “awaiting hair sample” for weeks when they had already gotten mine. Also, I had to write to them to receive my results. I didn’t get them in the max of 5 days they said.
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Answer by Sensitivity Check USA
Jan 24, 2024
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Jan 26, 2024
 Verified review
No verification the sample arrived at distributor, no .They should confirm they recieved and sent for testing. Had to contact 3 times before it finally was confirmed & said results were sent over 2weeks ago. I never recieved.
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Jan 12, 2024
 Verified review

Results Not really Useful, Did Not Catch a Known Sensitivity

I don't find the results useful. It's a long list of foods and numbers and nebulous "reactions" which could be anything or nothing at all. It's also not accurate. For instance, I have a very acute physical reaction to the slightest bit of caramel color but the results showed no sensitivity to caramel color at all. Then I have a 100% reaction score to pineapple, which I eat all the time with no probem. It would be a great resource if the results were valid, but I don't think they are.
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Jan 8, 2024
 Verified review
I think they sent a made up results. They came immediately after they received my sample ( it was supposed to take a bit 2 days after they receive it) and the results showed was sensitive to things that I know I am not sensitive to and didn't show that I was sensitive to the things that I know I am.
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Sep 26, 2023
 Verified review

I was amazed to see all the issues

I was amazed to see that I have issues with chicken, as that is one of my main food staples. However, I already knew about the dairy issues that they mentioned in my results. I was quite surprised that I have issues with so many little things I never would have expected!
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Answer by Sensitivity Check USA
Oct 9, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
Jun 9, 2023
 Verified review

Good information to help me work towards feeling better

I was quite surprised at the number of sensitivities I had! It was an eye opener! The only thing was the service was pretty slow and the tracking of progress was also slow/ behind.
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Answer by Sensitivity Check USA
Sep 17, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
Nov 10, 2023
 Verified review
Service was efficient. As far as results, I assume it was accurate. I haven’t had any way to verify it
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Answer by Sensitivity Check USA
Nov 11, 2023
Thank you so much for reaching out and giving us 4-stars! ⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! Your results were emailed again, if you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Lucie Customer Service
Aug 27, 2023
 Verified review
Fast response and good explanations.
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Answer by Sensitivity Check USA
Sep 17, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
Sep 6, 2023
 Verified review
details
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Answer by Sensitivity Check USA
Sep 17, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
Nov 6, 2023
 Verified review
My expectations not exceeded My hope was I'd have a huge list of things I'm sensitive to, msg, aspartame are known migraine triggers maybe because I do not consume those didn't show. I'm thankful I bought it on sale no hormone, not digestive at all. Would I do it again no. Would I recommend no.
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Answer by Sensitivity Check USA
Nov 11, 2023
Hello, Thank you for your review. We are very sorry that our service did not exceeded your expectations. Please note that example report is available on our website to anyone prior any purchase. If you have any further questions regarding your results, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Lucie Customer Service
Dec 22, 2023
 Verified review

Too broad results

It didn't really tell me much at all. It didn't narrow anything down except blackberries and a couple of other things.
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Nov 21, 2023
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Answer by Sensitivity Check USA
Nov 23, 2023
Thank you for your review. We are very sorry to see you are not satisfied with the service. We cannot locate any email correspondence from the email address used to leave this review. However, if you have any queries or concerns about your order, please contact our customer service team at info@sensitivitycheck.com who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager