TrustmarkValid
TrustmarkValid
certified since: Aug 29, 2018
updated on: Jun 9, 2023
PeppeShoes.com is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
Secured by a guarantee
At PeppeShoes.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more
Reviews for PeppeShoes.com
4.60
Excellent
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Jun 23, 2022
The shoes were made and shipped as described. Definitely follow the advise on the website of ordering a smaller pair than you usually wear. Once I ordered the correct size I’m was very pleased with the shoes. The Customer Service people at Peppe responded promptly and did there very best to help when shoes were held up in customs.
The Delivery company UPS were very poor. Four dates were given before finally trying to make a delivery and they expected me to wait in for the delivery each time. When I called they just said “it does say it’s an estimated delivery time” but one does not expect this to be days late!
Watch out for import charges as this appears to be fairly random as to when it’s applied.
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the most relevant critical review
Dec 1, 2022
Never received my order despite multiple e mails Impossible to actually speak to a customer representative. No contact information provided on website or receipt
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Reviews for PeppeShoes.com
Verified review
Mar 11, 2023
Me ha gustado la calidad y el diseño.
Deben de mejorar las características descritas de los zapatos, como tipo de suela de cada zapatos, piel, describir mejor los colores.
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Verified review
Sep 9, 2022
The shows are looking good, but some of the rivets of the shoelaces are loose.
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Answer by PeppeShoes.com
Sep 14, 2022
Hi,
thank you so much for your review and I'm so sorry for this situation. In reference to our email conversation - we will partially refund the amount of your order as compensation 😊
Verified review
Jun 21, 2022
All was perfect, i just love it
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Verified review
Jul 20, 2022
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Verified review
Nov 21, 2022
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Verified review
Dec 1, 2022
Never received my order despite multiple e mails Impossible to actually speak to a customer representative. No contact information provided on website or receipt
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Verified review
Dec 3, 2022
Very poor quality stitching then offered £15 discount on a £200 pair of shoes that you can’t use
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Verified review
Aug 12, 2022
Poor service no VAT excluded,long term response and lie on delay
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Answer by PeppeShoes.com
Aug 16, 2022
Hi,
we send you a message regarding this situation :) We're waiting for your response!