The shoes were made and shipped as described. Definitely follow the advise on the website of ordering a smaller pair than you usually wear. Once I ordered the correct size I’m was very pleased with the shoes. The Customer Service people at Peppe responded promptly and did there very best to help when shoes were held up in customs.
The Delivery company UPS were very poor. Four dates were given before finally trying to make a delivery and they expected me to wait in for the delivery each time. When I called they just said “it does say it’s an estimated delivery time” but one does not expect this to be days late!
Watch out for import charges as this appears to be fairly random as to when it’s applied.
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1 year ago
We ordered shoes mid-July and we still have not received them. The company says they ship by UPS, but the shoes have been sent more than three weeks ago through Post of Poland and the parcel has not arrived yet. If I knew the parcel would not be shipped by UPS I would have not placed the order at all as our regular post office has a very poor service. (They say the parcel is still in transit.)
I think customers need to be warned that the shipment is different from the one advertised before the order is paid for.
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Reviews for PeppeShoes.com
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Verified review
2 days ago
Poor service no VAT excluded,long term response and lie on delay
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5 days ago
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7 days ago
Absolut tolle Schuhsuswahl, unkomplizierte Bestellung, persönlicher Kontakt bei einfacher Reklamation
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9 days ago
Buty są przepiękne i mają cudowny, zniewalający zapach. Ich perfekcyjne wykonanie budzi dreszcz emocji.
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11 days ago
Excellent quality boots. Fit comfortable and light.
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1 month ago
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2 months ago
The shoes were made and shipped as described. Definitely follow the advise on the website of ordering a smaller pair than you usually wear. Once I ordered the correct size I’m was very pleased with the shoes. The Customer Service people at Peppe responded promptly and did there very best to help when shoes were held up in customs.
The Delivery company UPS were very poor. Four dates were given before finally trying to make a delivery and they expected me to wait in for the delivery each time. When I called they just said “it does say it’s an estimated delivery time” but one does not expect this to be days late!
Watch out for import charges as this appears to be fairly random as to when it’s applied.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
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