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48 reviews in the last 12 months443 total reviews  



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Top positive review

May 11, 2023
 Verified review
Zdecydowanie polecam sklep PEPPER SCHOES. Zamówione buty na żywo wyglądają znacznie lepiej niż na zdjęciach, bardzo delikatna skóra zamszona, przyjemna w dotyku. Buty leżą na nogę idealnie, bez konieczności zmiany rozmiaru - co prawda jest to kwestia bardzo indywidualna jeśli chodzi o numerację. Czas realizacji jest w pełni satysfakcjonujący - są to buty robione ręcznie na miarę, więc trzeba być trochę cierpliwym! Na pewno nie jest to mój ostatni zakup z tym sklepie!

Top negative review

Jul 27, 2023
 Verified review
Hola compre unos zapatos que enviaban en 24 a 48 h pero pasaban las semanas sin recibir nada, reclame por email pero peppe shoes nunca ha contestado y atraves de mi banco hice una disputa para reclamar mi dinero y según parece acaban de hacerme el envio de los zapatos. He llegado a comprar varios pares y no creo que vuelva comprar en más ocasiones.
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Reviews for

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Aug 4, 2023
 Verified review
Bad Communication with the costumer service. I received an article that I did not want at all and could not return until now due to the lack of communication. Nevertheless, the money for the unwanted item has already been debited.
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Answer by
Sep 19, 2023
Hello, Even if there was a mistake in your order, you can make a return within 30 days of receiving the shipment.
Sep 29, 2023
 Verified review
Was not clear that I would have to pay nearly £50 for the shoes to get through customs.. I'm sure will be somewhere in the small print, but increased the price by over 30%
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Answer by
Jan 18, 2024
We sincerely apologize for any inconvenience caused by the customs duty imposed on your package. We understand that unexpected charges can be frustrating, and we want to provide clarity on the situation. The customs fee is a result of the changes due to Brexit, and unfortunately, PeppeShoes has no control over these charges. We acknowledge the frustration and inconvenience this may have caused you. Please be assured that we are actively exploring ways to minimize any potential impact on our customers due to external factors beyond our control. Your satisfaction is of utmost importance to us, and we appreciate your understanding as we navigate through these challenges. Best regards, PeppeShoes Team
Sep 18, 2023
 Verified review
Not had them delivered yet and that has been over 4 weeks
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Answer by
Sep 19, 2023
Hello Stephen, we contacted you by email on September 12 that the shipment of your order would be delayed, and on September 18 you received information that the shoes were on their way. Please, expect the shoes soon.