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Most relevant positive review
Feb 15, 2024
Verified review
Ich war schon immer der Meinung, dass Schuhe Spaß machen und ausdrucksstark sein sollten, und PeppeShoes verkörpert diese Philosophie perfekt! Ich werde definitiv wieder kaufen!
Was not clear that I would have to pay nearly £50 for the shoes to get through customs.. I'm sure will be somewhere in the small print, but increased the price by over 30%
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Answer by PeppeShoes.com
Jan 18, 2024
We sincerely apologize for any inconvenience caused by the customs duty imposed on your package. We understand that unexpected charges can be frustrating, and we want to provide clarity on the situation.
The customs fee is a result of the changes due to Brexit, and unfortunately, PeppeShoes has no control over these charges. We acknowledge the frustration and inconvenience this may have caused you.
Please be assured that we are actively exploring ways to minimize any potential impact on our customers due to external factors beyond our control. Your satisfaction is of utmost importance to us, and we appreciate your understanding as we navigate through these challenges.
Best regards,
PeppeShoes Team
Sep 18, 2023
Verified review
Not had them delivered yet and that has been over 4 weeks
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Answer by PeppeShoes.com
Sep 19, 2023
Hello Stephen,
we contacted you by email on September 12 that the shipment of your order would be delayed, and on September 18 you received information that the shoes were on their way. Please, expect the shoes soon.