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Top positive review
Jan 29, 2024
Verified review
My file was too large to upload with the online customizer, so I emailed them. Davis from customer service was fast and efficient in helping me resolve the issue. The turn around time was extremely fast. I already got a shipping tracking within a few hours of file upload. I got the wood box since this is a gift and I knew the cover is supposed to be a picture frame. What I didn't expect was that it actually had a glass cover and a stand you can mount to the back. Very nice! I will definitely use them again.
Puzzles are great but prices are very expensive!
There is no discount if you order 2 or more puzzles with different printed images (contrary to companies where you have discounts when you order for example 3 different calendars with personnalized photos).
This therefore doesn’t encourage you to buy several puzzles.
Placed order for puzzle and received an email a day later saying they couldn't make the puzzle. No other explanation.
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Answer by PuzzlesPrint
Aug 16, 2023
Hello,
We apologize for the canceled order, as we explained, we had some technical difficulties. We are now accepting orders again and we hope that you will consider ordering with PuzzlesPrint in the future.
Best regards,
PuzzlesPrint
Jun 21, 2023
Verified review
I will never buy anything from them.
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Answer by PuzzlesPrint
Jun 26, 2023
Hello,
We are very sorry to hear that you are not satisfied with your experience with PuzzlesPrint. We always put full effort into each order, however in some cases, delivery issues are out of our reach. We hope that you will reconsider in the future.
Best regards,
PuzzlesPrint
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