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Top positive review
Jan 21, 2024
Informative and easy to navigate website, easy ordering process, well organized delivery, prompt communication. On top of that, when I needed technical support for a couple of issues, the response was courteous, fast and the replacement parts were received in a couple of days!
Overall, I can congratulate the Batronix team for their excellent customer support and quality of service!
As a very satisfied customer who already bought four T&M instruments from them in the last couple of years, I can warmly and highly recommend Batronix as a reliable business partner to anyone in search of measurement instrumentation! This company was and will remain at the top of my list of choices in this field!
Suggestions? As a happy customer it would be difficult to ask for more.
Well ...maybe some more discounted opportunities in the future, like the Advent one last December, which convinced me to place two orders.
Well done Batronix! Keep up with your high standard business model!
Take more care that the shipping address is correct and when it's wrong actively participate in ensuring the parcels are delivered in the proper location.
Communicate status of what will be delivered when and where. As long as other people are placed in CC to be informed, keep them in CC in any reply.
Send the invoice after payment and shipment has be performed.