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Top positive review
Sep 18, 2023
Verified review
Being UK based with associated "Brexit issues" supplying (and even paying for) the board we wanted to order was complicated as it wasn't covered by the standard Batronix automated ordering system.
Customer service by http://www.batronix.com/ staff, especially Mr Joel J. was extremely good, his manual intervention managing to find a means to satisfy and deliver my order to my great satisfaction.
The board supplied is a Batronix designed (so unique to Batronix board) therefore good documentation is important - the 50+ page manual supplied (actually both English and German copies were included) was outstandingly comprehensive, a good example of Best Current Practice for such manuals.
The board itself was very well designed and implemented working well immediately with simple and clear instructions in the supplied 50 page manual leading to good results and great customer satisfaction.
Highly recommended.
Take more care that the shipping address is correct and when it's wrong actively participate in ensuring the parcels are delivered in the proper location.
Communicate status of what will be delivered when and where. As long as other people are placed in CC to be informed, keep them in CC in any reply.
Send the invoice after payment and shipment has be performed.
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Reviews for batronix.com
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12 days ago
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The product is of high quality. Very fast delivery. Everything is great.
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4 days ago
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Excellent communication, reply very fast and they update your order
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13 days ago
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Fast shipping and delivery, great services
As always fast shipping and good packing. Fast delivery.
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Nov 6, 2023
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Fast reply to my emails, fast delivery.
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Nov 20, 2023
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Very good services.
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5 days ago
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nothing :)
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5 days ago
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Nov 16, 2023
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Oct 31, 2023
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Great selection and high integrity
Great selection of engineering test/measurement equipment. Prices are good and they often have promotions across product lines.
Most important, they accurately quote stock and delivery times. If they say its in stock, it is. If not, they say when it will arrive and meet that timeline (or ship early).
Finally, they can be trusted. I've bought more than a dozen products from them and they always deliver. They communicate, they are easy to reach.
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Oct 20, 2023
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Good place to buy specialized electronics equipment
I was buying a brand new (just released) model of an oscilloscope at Batronix. Not only the model I wanted was there on their stock, while other places were showing couple of weeks waiting time, I also received small but always welcome discount and low shipping price to Switzerland. The device was sent just in a couple of hours after I made my purchase. So I am really satisfied. Thank you!
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Oct 23, 2023
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Excellent Customer Service
My purchases from Batronix go back a number of years. In all my contacts with Batronix, I always had a first class customer service experience both in the purchase and in after-sales service when it was required.
Their services are second to none and it’s a quality other sellers should aspire to achieve.
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Nov 2, 2023
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Rigol DHO804
Have ordered Rigol DHO804 and I’m very pleased with the scope and with the speedy delivery. This is a second time I’ve ordered measuring equipment of Batronix and I wouldn’t hesitate using their shop again. Thanks.
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Nov 4, 2023
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I recommend
Courteous and impeccable service, very good quality product, shipped with care and very fast delivery, happy with my purchase, I recommend. Thank you Batronix
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Oct 28, 2023
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Gutes Produkt zu günstigem Preis
Ich bekam ein gutes Produkt zu einem günstigen Preis habe zudem auch noch einen deutsch-.sprachigen Support
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Oct 27, 2023
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Top Customer Service
As with all my previous purchases from Batronix, their customer service is faultless.
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Oct 8, 2023
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Great services
Fast shipping, fast answering on mails from tech support. Good pac,
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Oct 17, 2023
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Good and prompt communication, tank you to the staff.
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Oct 23, 2023
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Rigol DHO804
Very quick delivery as usual and excellent service.
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