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Top positive review
Jan 21, 2024
Verified review
Informative and easy to navigate website, easy ordering process, well organized delivery, prompt communication. On top of that, when I needed technical support for a couple of issues, the response was courteous, fast and the replacement parts were received in a couple of days!
Overall, I can congratulate the Batronix team for their excellent customer support and quality of service!
As a very satisfied customer who already bought four T&M instruments from them in the last couple of years, I can warmly and highly recommend Batronix as a reliable business partner to anyone in search of measurement instrumentation! This company was and will remain at the top of my list of choices in this field!
Suggestions? As a happy customer it would be difficult to ask for more.
Well ...maybe some more discounted opportunities in the future, like the Advent one last December, which convinced me to place two orders.
Well done Batronix! Keep up with your high standard business model!
Take more care that the shipping address is correct and when it's wrong actively participate in ensuring the parcels are delivered in the proper location.
Communicate status of what will be delivered when and where. As long as other people are placed in CC to be informed, keep them in CC in any reply.
Send the invoice after payment and shipment has be performed.
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Reviews for batronix.com
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Jul 4, 2023
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The transaction was processed almost immediately and the package was shipped on the very next business day. There were no delays whatsoever and I received exactly what I expected.
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Jul 4, 2023
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The transaction was processed almost immediately and the package was shipped on the very next business day. There were no delays whatsoever and I received exactly what I expected.
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Jul 4, 2023
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Jul 3, 2023
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Jul 1, 2023
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Good prices and efficient services. Limited catalogue of products, though.
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Jul 1, 2023
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Nothing special, all steps of pourchasing were really professionnal
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Jun 23, 2023
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Superb customer service
Excellent customer service and fast delivery!
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Jun 20, 2023
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No support at all - VERY BAD
Sending the programmer, perfect. Support: terrible, no way. So better don’t need nothing from support, because didn’t have. No answer for more than 15 days and counting.
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Jun 19, 2023
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I'm very satisfied about the best guarantee prices Batronix has also the aftersales service the fast and free shipping and convinient payment methods.
Batronix has a good product and shipped quickly. However, the carrier messed up because they said the didn't have a housenumber. Choose a better carrier.
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Jun 15, 2023
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Fast and excellent service as always!
We purchase from Batronix several times during the year. Fast, competitive prices and excellent service as always!
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Jun 10, 2023
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livraison rapide super fournisseur !!!
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Jun 9, 2023
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I think the Batronix is a good shop.
It is always help to purchase goods from Engineers.
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Jun 9, 2023
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Great experience
Fast shipping, fast delivery, good prices and the AWG was well packed. I will buy from Batronix again in the future
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May 29, 2023
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Suppliers of great test equipment
Batronix has become my supplier of choice for nice test equipment. So far I have purchased an Oscilloscope, a Spectrum Analyser and an Electronic Power Load. I have a Desktop Digital Multimeter on order and will likely purchase a bench PSU.
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May 29, 2023
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Fast responce, good delivety time.
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May 27, 2023
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Detailed homepage and fast delivery
The homepage is easy to navigate with a lot of relevant information. It is also easy to find information (and downloads) for devices they no longer are selling.
The delivery was fast and with detailed information about the steps up to the delivery.
I have not had to contact the customer support, so I cannot say how that is handled.
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