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Top positive review
Jan 21, 2024
Verified review
Informative and easy to navigate website, easy ordering process, well organized delivery, prompt communication. On top of that, when I needed technical support for a couple of issues, the response was courteous, fast and the replacement parts were received in a couple of days!
Overall, I can congratulate the Batronix team for their excellent customer support and quality of service!
As a very satisfied customer who already bought four T&M instruments from them in the last couple of years, I can warmly and highly recommend Batronix as a reliable business partner to anyone in search of measurement instrumentation! This company was and will remain at the top of my list of choices in this field!
Suggestions? As a happy customer it would be difficult to ask for more.
Well ...maybe some more discounted opportunities in the future, like the Advent one last December, which convinced me to place two orders.
Well done Batronix! Keep up with your high standard business model!
Take more care that the shipping address is correct and when it's wrong actively participate in ensuring the parcels are delivered in the proper location.
Communicate status of what will be delivered when and where. As long as other people are placed in CC to be informed, keep them in CC in any reply.
Send the invoice after payment and shipment has be performed.
I enjoyed the fast replies I got when I requested an offer on some articles that I was interested in and was also extremely pleased with the level of professionalism when it came to purchasing said articles.
Wide sortiment. Clear web page. Excellent service and communication.
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Sep 25, 2023
Verified review
Auch als Rückkehrer kann ich die Aktivitäten von Batronix nur loben. Ich habe hier hervorragende Produkte zu perfekten Preisen gefunden. Wenn ich andere Messgeräte benötige, werde ich sie hier kaufen. Vielen Dank für die engagierte Arbeit der Mitarbeiter.
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Sep 25, 2023
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Problemloser Bestellvorgang online, sehr flotte Lieferung. Gutes Produkt, faire Preise. Die Ware war sehr gut verpackt sodass keine Schäden entstehen können.
Bin sehr zufrieden, gerne wieder.
Best prices, quick service, one can trust Batronix for eshoping.
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Sep 22, 2023
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Sep 21, 2023
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Sep 18, 2023
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Batronix service and product were great!
Being UK based with associated "Brexit issues" supplying (and even paying for) the board we wanted to order was complicated as it wasn't covered by the standard Batronix automated ordering system.
Customer service by http://www.batronix.com/ staff, especially Mr Joel J. was extremely good, his manual intervention managing to find a means to satisfy and deliver my order to my great satisfaction.
The board supplied is a Batronix designed (so unique to Batronix board) therefore good documentation is important - the 50+ page manual supplied (actually both English and German copies were included) was outstandingly comprehensive, a good example of Best Current Practice for such manuals.
The board itself was very well designed and implemented working well immediately with simple and clear instructions in the supplied 50 page manual leading to good results and great customer satisfaction.
Highly recommended.
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Sep 12, 2023
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Quick delivery and excellent customer service
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Aug 28, 2023
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keep it up
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Aug 25, 2023
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Great product and service!
Great product, excellent tech support and service.
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Aug 20, 2023
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Excellent services and communication. Thanks!
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Aug 19, 2023
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Fast delivery. I'm very satisfied with my purchase.
My experience with Batronix has been nothing short of excellent. The quality of the products I purchased combined with the seamles ordering process and swift shipping, has left me thoroughly satisfied. It's evident that Batronix prioritizes customer satisfaction and strives to provide a seamless shopping experience.
One of the most impressive aspects of my experience was the lightning-fast shipping. The items were securely packaged, ensuring they reached me in good condition.
Thank you Batronix!
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