Certified since: Sep 12, 2019
The Trustmark indicates trustworthy online retailers.
- Verified identity
- Encrypted data transfer
- Clear ordering process
Trusted Shops Buyer Protection
This company offers Trusted Shops’ buyer protection up to €2,500. Find out
Review summary
Customers consistently praised the responsive, helpful, and professional customer service, with many also appreciating clear and professional communication and tracking. The majority of reviews highlighted timely delivery for many orders, competitive pricing—especially for hard-to-find items—and products that arrived as described in excellent condition. Secure and careful packaging was also positively noted, ensuring items arrived intact for most customers. Some areas for improvement included inconsistent or delayed customer support, significant delivery delays especially for international orders, and a desire for more proactive communication during disruptions. Several customers felt misled by unexpected import duties, tariffs, and delivery taxes that were not clearly disclosed in advance. A few also experienced minor product defects or insufficient packaging materials leading to slight damage.
This text was automatically created by an AI system from user reviews.
Was this information helpful to you?
Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewstattahome.com/en
(63)
(22)
(23)
(35)
(291)
Verified
Two months to replace a shower head and not boldly advising about additional tariffs due was not helpful. You have great products but have a local rep of hard to repair.
My ignorance never knew you were based in Italy quite a distance for support. Great designs !
Sorry my govt added the stupid tarriffs.
Verified
While the purchased items came from outside of the United States and therefore took a while, I was very happy with the communication from Tattahome. The only thing was that I ordered two of something on the website and Tattohome found that they only had one item. They communicated quickly and gave me a refund.
Verified
This isn't the first time I've ordered from them and won't be the last. Great customer service!!
Verified
Precise delivery
Did not get the confirmation letter, but the customer service confirmed the order
Verified
Excellent quality of the product I ordered. Quick delivery time and constant updates.
Some higher discounts on more products would be nice.
Verified
Order was processed within a timely manner. Kept me informed throughout the delivery process. Loved the white gloves that were included with my order. Amazing tough and unexpected.
Verified
The product and price are terrific, customer service excellent
The product and price are terrific, and I appreciated the quick response to my customer service inquiries. I would have liked a little more pro-active communication from the company, not just replies to my inquiries about when the product would arrive.
Verified
Love my le cruset pink cloche kettle. Had to wait a long time due to shipping. But well worth the wait. Packaged sufficiently.Would order again from tattahome
Verified
Great contemporary water bottles and glassware
I ordered some contemporary water bottles and juice glasses and they came as advertised. I could not find the the same quality or look anywhere else!!
The communication and tracking were all clear and professional and my items were well packed. I would order again.
Verified
I expected the Le Creuset batter bowl to be bigger, but it still is beautiful and serves its purpose. That’s not your fault. Thank you for your prompt service and the lovely product.
Verified
The delivery time is long.
Verified
Tattahome should to be more clear with pricing. The items sound cheaper but then I got charge 85 euro for shipping and another $44 tax to receive in the US.
It’s a import tax that vendors supposed to pay- Not a consumer. I didn't want to fight so I paid but I felt deceived and misled because Tattahome didn’t mention about it upfront.
Verified
Efficient service, responsive to queries and product shipped in the expected time frame.
Verified
GREAT Customer service and keeping me informed on a delayed order.
Verified
Faucet is as beautiful as when I saw it in a hardware store in Beverly Hills, Ca. Can not wait to have the faucet installed in my house new build.
Verified
Beautiful products and fantastic customer service
Beautiful products, that were well packed, so I have received them in perfect condition.
I appreciate the prompt responses and flexibility as I changed my order.
Everything was handled very professionally.
Verified
Everything was exactly as they said. Product arrived and its original packaging and no surprises with import duties. Great company!
Verified
Beautiful wedding gift finally received
Verified
Great
I like the transparency of your website. The product search and their offer is great. I like a little less the delivery time of ordered products, which is too long.
Verified
Trustworthy delivery to Asia - Though it took a while until the items - which had to be back-ordered by Tattahome - arrived in Singapore (approx 4 weeks after order, thereof three days delivery from Italy to Singapore), customer service was prompt, items well packaged and protected for shipment. Will order again.
To Verify Authenticity
Verified Reviews
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.Imported Reviews
They are not included in the overall rating. No verification measures have been taken.Contact
tattahome.com/en
- +390922651906
- www.tattahome.com/en
- info@tattahome.com
- Agrigento, ITA
About
tattahome.com/en
This company has linked Trusted Shops profiles.