This company offers Trusted Shops’ buyer protection up to €2,500. Find out
Review summary
Customers consistently praise the promptness, helpfulness, and professionalism of the customer service team. Communication is generally described as clear, informative, and responsive. Product quality is noted as excellent, with items often exceeding expectations and arriving in perfect condition. Careful and secure packaging is appreciated by many, ensuring products arrive safely. Some customers also find the website transparent and easy to navigate.
However, many customers note extended or variable delivery times, particularly for international or backordered items. There is notable frustration regarding unexpected or insufficiently disclosed import duties, tariffs, and extra charges upon delivery. While communication is generally good, there are requests for more proactive updates during order delays. Additionally, some customers feel that crucial information about shipping origin, fees, or product details could be clearer on the website.
This text was automatically created by an AI system from user reviews.
I recently had a very positive experience shopping with Tara home. The website was easy to navigate, and I was able to find exactly what I was looking for in no time. The checkout process was smooth, with clear pricing and payment options. I also had a small query regarding my order, and the customer service team (Andrew) responded promptly and was very helpful in resolving my question. Overall, it was a seamless experience, and I would definitely recommend this company to others looking for reliable service and great products.
Community member
2 Reviews
Verified
The product packaging is excellent; however, the delivery time from the moment of ordering needs improvement.
Community member
1 Reviews
Verified
Considering the order was placed with an Italian Company in Italy & we live in Florida we were quite pleased with how well our order and the one we placed as a gift to go to New York was filled and completed with accuracy and how quickly they were sent out. Thank you
Community member
1 Reviews
Verified
Great experience. I wrote a review in Truatpilot as promised. Versace mugs are beautiful thank you.
Community member
1 Reviews
Verified
It took several months to receive my order, and it required a lot of follow up with their customer support to manage the delay. However, their customer support was very easy to work with. My item arrived intact. It made an amazing lamb tagine last night!
Community member
1 Reviews
Verified
My parcel arrived reasonably quickly and was exactly what I had ordered, which was all great. The only thing was, when I ordered the product it was not made clear that it was being shipped from another country, as the product was priced in UK pounds sterling. Therefore I had a shock when I was asked to pay an additional £50 in import duties, and another disappointment when I found that the product had a foreign plug on it which cannot be used in the UK.
I am a returning customer. I had a great experience with this vendor, as usual. Everything went seamlessly.
Community member
1 Reviews
Verified
Very friendly and efficient service and great communication. Reasonable prices.
Community member
2 Reviews
Verified
Very responsive
I always received prompt responses to my emails -- often after hours the same day.
Community member
1 Reviews
Verified
The dishes I ordered arrived in excellent condition and I am very pleased. They are perfect. I was a little concerned with the length of time it took my order to process and lack of information, but once the order was ready to go, tracking was excellent.
Community member
1 Reviews
Verified
good customer service and order arrived on time!
very quick customer service and order arrived on time! very pleased with the overall experience!
Community member
1 Reviews
Verified
The delivery arrived a day ahead of schedule. My cutlery set was in perfecr condition. Great!
Community member
1 Reviews
Verified
Fast delivery, great communication, great hard to find product in the US. Reasonable price.
Community member
1 Reviews
Verified
Aside from a few rough burrs on the wood surface, everything else is impeccable.
The tray–chopping board looks very elegant and distinctive — truly a beautiful addition to the dining table.
Aside from a few rough burrs on the wood surface, everything else is impeccable. I plan to have a carpenter sand it down, and perhaps apply a layer of wood wax oil, which should resolve the issue.
The website’s shopping process is clear, smooth, and reliable. Highly recommended.
Community member
1 Reviews
Verified
I love this store. They have a fantastic selection and ship worldwide, with excellent communication.
Community member
1 Reviews
Verified
Excellent communication. Timely shipping with updates regarding any changes.
Community member
1 Reviews
Verified
The customer service was great to work with and they really want to help their customers. I love my new Dutch oven. I use it almost daily for my homemade bread. I will definitely shop there again!
Community member
1 Reviews
Verified
Buying a rug here is a fun experience. Workmanship is great and process are reasonable.
Community member
1 Reviews
Verified
Really happy with my order, communication was clear and it arrived packaged super well
Community member
1 Reviews
Verified
Outstanding Experience with Tattahome – Five Stars!
I am a customer based in the United Kingdom, and I recently purchased a set of pans from Tattahome.com. The entire experience was outstanding. The order arrived on time, carefully packaged, and exactly as described on the website. The quality of the pans is excellent and exceeded my expectations.
I would also like to extend a special thank‑you to Andrew, the After Sales Manager, who personally handled my case. His professionalism, responsiveness, and attention to detail were truly exceptional. It is rare to encounter customer service as dedicated and competent as his.
I highly recommend Tattahome.com and will certainly continue purchasing from them in the future. A truly flawless experience five stars!
/*/*/*/*/*/*/*/*/*/
Sono un cliente del Regno Unito e ho recentemente acquistato un set di pentole da Tattahome.com. L’esperienza è stata eccellente sotto ogni aspetto. L’ordine è arrivato puntualmente, con un imballaggio accurato e conforme alla descrizione presente sul sito. La qualità delle pentole è davvero superiore alle aspettative.
Vorrei anche esprimere un ringraziamento speciale ad Andrew, After Sales Manager, che ha seguito personalmente la mia pratica. La sua professionalità, disponibilità e attenzione ai dettagli sono state davvero impeccabili. È raro trovare un servizio clienti così competente e dedicato.
Raccomando Tattahome.com senza alcuna esitazione e continuerò sicuramente a fare acquisti con loro in futuro. Esperienza davvero impeccabile cinque stelle!
To Verify Authenticity
Verified Reviews
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.