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Top positive review
Nov 30, 2023
Verified review
Another completely smooth large transaction with Tattahome. I love that you have my favorite brand in sizes and colors that are not available in the US at nice price points. I also love that all of my fragile items, through many large (multi thousand dollar) orders have always arrived in perfect condition. This time I had a few questions and Antonio did a marvelous job of communicating with me and actually being available at ANY Hour. He was unbelievable! So far, I have no improvement suggestions. I'm completely satisfied with Tattahome.
I placed an order early January ( 8/1/23 ) and still today ( 21/6/23 ) I haven't received neither the products ordered nor a refund. Nobody bothered to contact me about the delay of my order unless I enquired. I requested a refund almost 2 months ago and still haven't received. The company hasn't even given me any proof of the refund and is claiming that the refund has is being processed. Ofcourde none is willing to compensate me in any way for this unbelievable delay and very poor customer service...
Absolutely love my items. But it was a big shock to receive a delivery bill for my goods in all £300 for 3 items that my self Mrs cooper and my daughter miss Linda draper paid. Has much as we love being yr customers we are going to find a company in the uk hopefully.
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Mar 13, 2024
Verified review
I placed a fairly big order in November 2023. The order arrived more or less on time, but one item was missing . I asked for a refund, but already for two months is getting messages from Andrew that the refund will be paid soon, but as of today the money is not received. This is not the way a fair business operates. Shame!
Eugene
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Oct 1, 2023
Verified review
It was not clear that there would be further payments to be made on delivery, £46! Whilst I could have missed it this should have been made clearer. Item arrived well packaged.
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Aug 29, 2023
Verified review
Lack of transparency regarding added import and VAT fees+ dusty item upon delivery.
Item arrived very dusty.
Hidden fees/ lack of transparency/ information being given regarding import and duty taxes + VAT upon purchase. (£200 added cost upon delivery on top of initial price, and this information wasn't given at the time of purchase on Tattahone's website).
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Oct 16, 2023
Verified review
Solid product but it took three months for delivery.
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Aug 14, 2023
Verified review
Slow delivery, wouldn’t recommend
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Answer by tattahome.com/en
Aug 18, 2023
Dear customer, you placed your order on 4th August, we delivered it on 11th August, is this slow service?
our website is tattahome not amazon
best regards
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