Review summary
Customers overwhelmingly praise the high quality and effectiveness of the products, often citing noticeable health benefits and sharing personal stories of improved wellbeing. The professionalism and seriousness of the company and its staff are highly valued, making the customer experience reassuring and trustworthy. Fast and prompt delivery service is frequently highlighted, and customers appreciate responsive support, good communication, and a smooth ordering process. A few customers wish for even quicker shipping times, and occasional issues with orders have been reported, though they are typically resolved.
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How Trusted Shops prevents fake reviewsReviewsBIOGENA Romania
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Recenzie pentru Biogena
Profesionalismul este cuvântul care descrie cel mai bine experiența cu Biogena. Atât logistica, cât și calitatea serviciilor și produselor sunt la un nivel foarte bun, oferind încredere și satisfacție clienților. Organizarea eficientă și atenția la detalii se reflectă în modul în care Biogena își desfășoară activitatea, ceea ce face colaborarea plăcută și fără griji.
Recomand cu încredere Biogena pentru oricine caută servicii și produse livrate cu profesionalism și calitate.
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Răspuns prompt la comenzi, comunicare foarte buna.
Dacă produsele nu sunt pe stoc este neplăcut că trebuie să aștept până când revin pentru vânzare.
Că propunere: acordarea unui discount la comanda repetată a unui produs.
Reply from BIOGENA Romania
Mulțumim mult pentru feedback și sugestie! Ne bucură că ai apreciat promptitudinea răspunsurilor și comunicarea noastră. Înțelegem că poate fi frustrant când un produs nu este pe stoc și vom transmite sugestia ta legată de acordarea unui discount la comenzile repetate echipei noastre pentru evaluare.
Cu drag,
Angelika din echipa BIOGENA
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Perfect mix and dosage
Deliver everything that I need in one dose . Performance by Marcel is one mix that I was looking for a long time.
I’m using also other products and I really feel de differences. Vegan protein by portion is also a game changer.
Reply from BIOGENA Romania
Thanks for your fantastic review! We’re so glad to hear that Performance by Marcel Hirscher and Vegan Protein Sticks are making such a noticeable difference for you. It’s wonderful that our products are working well for you!
Best regards, Angelika from the BIOGENA Team
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I have been using Biogena products for a few months and I am very happy with them. I ordered liposomal Vit C, Basogena, Arthro Gold Complex, Osteocalbon, liquid Omega 3, etc.
Reply from BIOGENA Romania
Thank you for your positive review! We’re delighted to hear that you’ve been happy with our products over the past few months. It’s great to know that products have become part of your routine. Thank you for your trust in BIOGENA.
Best regards,
Angelika from the BIOGENA team
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Produse de calitate
Cumpar produse de cativa ani si sunt multumita. Am achizitionat Maca Energy si de la acest supliment am simtit un real beneficiu. Cumpar produse si pentru copiii mei, am incredere in aceasta marca.
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After a very bad disbiosis result and a one year treatment with antibiotics the biogena products saved the day. My daughter is using them for 3 months now and her welbeing improved significantly
Reply from BIOGENA Romania
Thank you very much for your personal and valuable feedback! We are delighted to hear that your daughter is feeling much better after this difficult time. We wish you all the best for the future!
Kind regards,
Angelika from the BIOGENA team
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Products are super high quality and the way Biogena treats its client is exceptional. I am very happy to have found your products!
In the picture is just a part of my stash of products
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Excellent products
Good products, fast delivery, though a bit price-y. I do appreciate the occasional discounts!
Reply from BIOGENA Romania
Thank you for your positive review! We’re delighted to hear that you’re happy with our products and the fast delivery. We also appreciate your honest feedback regarding the pricing. It’s great to know that you enjoy taking advantage of our occasional discounts and special offers.
Best regards,
Angelika from the BIOGENA team
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Multumesc!
Deschiderea catre client si rapuditatea solutionarii problemelor create cu produsele la transport.
Reply from BIOGENA Romania
Vă mulțumim pentru feedbackul dumneavoastră! Ne bucurăm foarte mult că apreciați deschiderea față de clienți și rapiditatea cu care au fost soluționate problemele apărute în timpul transportului.
Cu drag, Angelika din echipa BIOGENA
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I like the quality of products , delivery timre, fidelity points
I had a little misunderstamding in dec 25 but we solve it
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Recommend
I liked the fact that it was very fast and dor-to-door delivery! Thank you!
Reply from BIOGENA Romania
Thank you for your feedback! We're glad to hear that you appreciated the fast, door-to-door delivery.
Best regards,
Angelika from the BIOGENA Team
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Best quality! I am so grateful that I found you! My child was cured of atopic dermatitis with these supplements!
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I appreciate your innovation of heath.
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Fast and professional
Reply from BIOGENA Romania
Thank you for your positive review! We’re delighted that you’re happy with both our service and the overall experience. We’re pleased that you appreciate our prompt and professional approach.
Best regards,
Angelika from the BIOGENA team
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I am happy with your producs, your profesionalism
thank you and please keep the quality :)
Reply from BIOGENA Romania
Thank you very much for your wonderful feedback! We are delighted that you are so satisfied with our products and our professionalism. We will continue to do our utmost to maintain this high standard of quality.
Best regards, Angelika from the BIOGENA team
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Fast delivery
I received my order next day, super happy!
Reply from BIOGENA Romania
Thanks for your feedback! We're glad to hear your order arrived so quickly and that you're happy with it.
Best regards,
Angelika from the BIOGENA Team
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The products' quality is great.
better would be to get the shipping faster, like 2-3 days.
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No major improvement
It was easy to order, all clear and simple procese, the delivery with no issues
Thank you
Reply from BIOGENA Romania
Thank you very much for your positive review! We’re delighted that you found the ordering process straightforward and that everything went smoothly.
Best regards, Angelika from the BIOGENA team
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Schnelligkeit, Ernsthaftigkeit, Qualität
Reply from BIOGENA Romania
Vielen Dank für dein Feedback! Es freut uns sehr, dass du mit der Schnelligkeit, Ernsthaftigkeit und Qualität unserer Produkte zufrieden bist.
Liebe Grüße,
Angelika aus dem BIOGENA Team
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Thank for your suport!
I find in your products the best method to protect my health.
Reply from BIOGENA Romania
Thank you for your feedback! It’s great to hear that you see our products as a good way to support your health.
Best wishes, Angelika from the BIOGENA team