babycare.nl/en
Reviews:

42 reviews in the last 12 months1,531 total reviews  

4.88
Excellent

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Top positive review

May 27, 2023
 Verified review
My experience was extremely positive. After a failed attempt delivery, I have spoken to Lukas on the phone who guided me through the options to deliver the parcel. Throughout the following e-mails, Lukas was always very cordial and willing to genuinely help. The item then arrived internationally to its destination 2 days after, exactly how I was promised.

Top negative review

Jun 30, 2023
 Verified review
I waited about 7 days for it to be shipped. it took 10 days to have it in my hand.
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Reviews for babycare.nl/en

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Nov 4, 2023
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Thanks for the cool cooperation!
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Oct 18, 2023
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Oct 13, 2023
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Oct 2, 2023
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Sep 28, 2023
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Tanya R.
Fareham
Sep 27, 2023
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Ordered in UK Tuesday night and delivered to my Grandson in Germany on the Thursday. Beautiful activity table. Thank you.
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Sep 18, 2023
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Sep 13, 2023
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Great and fast service
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Aug 21, 2023
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Fast delivery. Nice prices and many discounts.
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Aug 15, 2023
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Aug 8, 2023
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Jul 28, 2023
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Jul 20, 2023
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Great support and delivery, thank you!
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Jul 11, 2023
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Jun 30, 2023
 Verified review
I waited about 7 days for it to be shipped. it took 10 days to have it in my hand.
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Answer by babycare.nl/en
Jul 4, 2023
Dear Bahri Erdogan, Thank you for sharing your feedback regarding your recent order from Babycare.nl. We sincerely apologize for the delay in shipping your 4x Doona IsoFix Base and the extended time it took for it to reach your hands. We understand that waiting for your purchase can be frustrating, and we regret any inconvenience this may have caused you. We would like to provide some clarification regarding the situation. Unfortunately, at the time of your order, the 4x Doona IsoFix Base was not available in our immediate stock. This would have been visible in the shopping cart a6t time of ordering as the stock information is visible there. We had an order underway with Doona so we shipped your order the moment we received new stock. Regrettably, it took a few days longer than expected for the new stock to arrive. We truly value your patience during this time, and we apologize for any inconvenience or frustration caused by the delay. We always strive to deliver orders promptly, and we regret that we fell short of your expectations on this occasion. If you have any further concerns or questions about your order, please don't hesitate to contact our customer service team. We are here to assist you and ensure your complete satisfaction. Once again, we apologize for the inconvenience caused by the delay, and we appreciate your understanding. Best regards, Erwin de Raad Babycare.nl
Jun 13, 2023
 Verified review
Fast post! Good prices and discounts!
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Jun 6, 2023
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Jun 2, 2023
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May 27, 2023
 Verified review
My experience was extremely positive. After a failed attempt delivery, I have spoken to Lukas on the phone who guided me through the options to deliver the parcel. Throughout the following e-mails, Lukas was always very cordial and willing to genuinely help. The item then arrived internationally to its destination 2 days after, exactly how I was promised.
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May 21, 2023
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