Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
May 27, 2023
Verified review
My experience was extremely positive. After a failed attempt delivery, I have spoken to Lukas on the phone who guided me through the options to deliver the parcel. Throughout the following e-mails, Lukas was always very cordial and willing to genuinely help. The item then arrived internationally to its destination 2 days after, exactly how I was promised.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Reviews for babycare.nl/en
Filter
Rating
Sort by
Latest first
May 9, 2023
Verified review
Easy to order, very expensive shipping cost.
Report review
Answer by babycare.nl/en
May 16, 2023
Thank you for taking the time to leave a 5-star review, Ivan! We appreciate your feedback and are glad to hear that ordering from us was a hassle-free experience for you.
We understand your concern regarding the shipping cost. Shipping costs vary depending on various factors such as the destination, package weight, and shipping method. We strive to provide transparent information about shipping costs during the checkout process, and we apologize if it seemed expensive to you.
We continuously evaluate our shipping options to ensure that they are both reliable and competitively priced. We appreciate your feedback on this matter, as it helps us improve our services and offer better value to our customers.
If you have any further questions or need assistance with anything else, please don't hesitate to reach out. We value your business and hope to have the opportunity to serve you again in the future. Thank you once again for your positive review and for choosing our services!
With kind regards,
Erwin de Raad
Babycare.nl
May 9, 2023
Verified review
Report review
May 5, 2023
Verified review
We haven't received the product, UPS didn't deliver it to the collection point.
Report review
Answer by babycare.nl/en
May 6, 2023
Dear Miguel,
Thank you for your review.
I have had a look at the tracking details. UPS has tried to deliver to your address on May 2nd.
Your order is available for pickup since May 5th.
You will find all shipping details and the address of the UPS pickup-point in the tracking link that was shared with you via e-mail.
The pickup address is only a few blocks from your home address.
Please feel free to contact us when you need any further assistance.
We are here to help!
With kind regards,
Erwin de Raad
Babycare.nl
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.