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Top positive review
Aug 26, 2023
Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.
Your service was swift and efficient, however, when setting up our account I needed help at one point, so I called your office and a lady answered in German, I politely asked if she spoke English, to which she answered "NO" and promptly put the phone down, I then asked my German colleague to speak to her for me, by then I think she recognised the number and did not answer, luckily I managed to sort out the problem and shop as normal.
Dear Customer,
thank you for your positive feedback.
Aug 20, 2023
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for your positive feedback.
Aug 19, 2023
Verified review
Excellent all-round service
Easy online ordering, with secure payment. Rapid dispatch and delivery ahead of time. Updates when needed by email without being inundated with them. Article received conforme to order. Would definitely buy from this company again. Highly recommend.
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for your positive feedback.
Aug 17, 2023
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for your positive feedback.
Please let us know how we can improve our service and reach all stars.
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