conrad.com
Reviews:

5,996 total reviews   334 reviews in the last 12 months

Review summary

Customers consistently highlight the very fast and timely delivery of their orders, along with clear, proactive, and helpful communication regarding order updates. The majority are pleased with the helpful, efficient, and friendly customer service, which is effective in resolving issues quickly. Most customers are satisfied with the quality and accuracy of the products received, and they find the ordering process easy, smooth, and user-friendly. Some customers experienced delays or shipping issues, with multiple reviewers expressing frustration about the chosen shipping providers, particularly UPS, due to poor service, damaged items, and problematic tracking or delivery. A few customers also mention insufficient or inaccurate tracking information.

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Reviewsconrad.com

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Community member 
1 Reviews
 Verified
Conrad are my go to vendor for my storage box needs. I hope to use Conrad for more items in the future, great vendor. Quality items at a very reasonable price. Conrad ship in a very timely manner, thank you. However, they entrust shipping to UPS. UPS consistently under perform by damaging items and poor communication on deliveries, very disappointing.
Community member 
1 Reviews
 Verified
Very prompt service and delivery, I was pleasantly surprised. I'm testing it now, at first glance the charger is made solidly, firmly, it seems that it's not a cheap copy, I hope everything will be ok. Thank you very much
Community member 
1 Reviews
 Verified
Übersichtlicher WebShop, gut dokumentierte Artikel mit vielen Fotos, einfacher Zahlungsvorgang und zufriedenstellende Lieferzeiten. Was will man mehr? Nach jahrelanger Abwesenheit bin ich nun zu Conrad zurückgekehrt, weil der amerikanische Marktführer mich mit seiner Arroganz und seinem auf Profitmaximierung ausgelegten Geschäftsmodell genervt hat. Mal sehen wie sich das entwickelt. Sieht aber gut aus!
Community member 
1 Reviews
 Verified

Clear and accurate technical specifications

I had been looking for a transformer with these specs for a while, and Conrad had the best filtering and search options, and clear technical specifications to take the guesswork out of what I would be purchasing and whether the transformer would fit my requirements. The only (slight) downside was the choice of delivery provider. At least where I live, UPS offers a sub-par service compared to other options. I was still able to get my package, but it was a bit of a hassle.
Community member 
1 Reviews
 Verified
Quick delivery time..not the most accurate & up to date tracking system. Was only advised that there was a futher customs charge on the day of delivery, should of been informed at the time of ordering with a total cost of item..
Community member 
1 Reviews
 Verified
Item delivered in a timely manner. Very impressed with my new monitor mount. It is normally quite difficult to get shipping to the canary islands, but they wasted no time at all. Would absolutely order again. Thank you.
Community member 
1 Reviews
 Verified
The merchandise had not arrived and I cannot track its actual situation. For the moment I am not shure that the situation is due to Conrad or to DHL, but that is not OK.
Community member 
1 Reviews
 Verified

Good but beware of waiting times for international orders.

Ordered a number of hand tools hard to find in the UK. Shopping experience is great through their website. Waiting times until order received was around two weeks. Not a bad experience.
Community member 
1 Reviews
 Verified

A reliable place to buy throughout the years

Conrad.com holds the speedrecord of shipping goods to the Azores. My last order was here in 3 days while other companies usually take 2 weeks and sometimes even a month or more.
Community member 
1 Reviews
 Verified
I am very satisfied with my purchase from Conrad Electronic. The products were exactly as described and of very good quality. The ordering process was easy and the communication was clear and professional. Overall, a reliable shop that I would recommend and choose again.
Community member 
1 Reviews
 Verified

Excellent service to the UK

Quick and efficient service from Germany to the UK. No customs delay or additional charges. Clear communication with updates on delivery. A couple of useful EU to UK plug adaptors included for free - unexpected and welcome!
Community member 
1 Reviews
 Verified

Fast delivery.

Fast delivery for an overseas transaction. I’ve had items take much longer having been sent from the next county ! Good price too for a specialised item. Highly recommend.
Community member 
1 Reviews
 Verified

Customer service was very quick.

Customer service was very quick to answer my questions in a kind and professional manner.
Community member 
1 Reviews
 Verified
Perfect transaction Great communication Quick delivery Excellent item at a good price Definitely will use again
Community member 
1 Reviews
 Verified
The right product and fast delivery
Community member 
1 Reviews
 Verified
I ordered a product that was shown to be in stock, a small replacement battery for my dx7 synth. Since it was only a couple euros I ordered more things. Turns out the battery was no in stock and not delivered, I wasn‘t actively informed about this and only found out once I opened the package. Then UPS was horrific to work with, I took the day off when the package was supposed to arrive, was on the balcony when ups arrived and saw them walking up to the house, but they didn‘t ring (I would have heard that I‘m 99% sure) but just left a note they couldn‘t reach me. On the note it told me to register online to change the delivery, but the UPS website is a noghtmare, at first it wouldn‘t let me change the country from UK to switzerland, despite not using a vpn, profile set to switzlerand language and country settings switzerland - english. I gave up after an hour because I couldn‘t get it to work and I build fullstack web solutions for a living. So I worked from home the next day and luckily it worked then but as mentioned, the one product I was waiting for wasn‘t even in the package. Why don‘t you work with the swiss post like most other international suppliers? I think this is the last time I ordered from conrad…
Community member 
1 Reviews
 Verified

Good product and fast delivery

Very happy with product and how quickly they delivered it to Ireland,I will definitely use the company again
Community member 
1 Reviews
 Verified
Quick answer and delivery
Community member 
5 Reviews
 Verified
Conrad Production are good as always, just UPS did not delivered non of 3 parcels at home
Community member 
2 Reviews
 Verified
quick and cheap

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