Certificate for Conrad.com

No. X548B9432A8F35790015242B60C63E7C3
 

Approved on
29/08/2013
Valid until
28/08/2017
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Conrad.com



Excellent

4.67/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 262 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 262 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Conrad first accepted the order and payment. Then wanted € 90 more for shipping, Then cancelled the order. VERY UNSATISFACTORY. Any Chinese site would have honored the contract after accepting the order and payment, NOT Conrad.
1.00
Very Poor

Conrad.com replies: 29/06/2017
Dear Customer,thank you for your rating. We do apologize for the inconvenience caused, but since we do offer regular shipping for the total weight of 30 kg. we had to send your goods via forwarding comany because of the higher weight. After we informed you about the transportcost you confirmed the cancellation of your order which is the reason why it got cancelled. We do ask for your understanding

pünktliche lieferung,gute verpackung sowie guter service.h.bacherle
5.00
Excellent

Very good service
5.00
Excellent

Simple to order and very quick delivery, only one week from Germany to Finland
5.00
Excellent

order received
5.00
Excellent

Package much too big for the content
4.33
Good

I got what I expected
4.33
Good

Besten Dank für die prompte Zustellung
5.00
Excellent

The product is in good order received I am glad with the service.
4.33
Good

packaging : one big parcel for only one watch ... a lot of waste
4.00
Good

One more transaction completed successfully
5.00
Excellent

Very fast delivery, reasonable price, item was just what i needed
5.00
Excellent

alles bestens gerne wieder
5.00
Excellent

Fine
5.00
Excellent

Excellent
5.00
Excellent

Goog job.
5.00
Excellent

sehr guter Service danke M. Herbst
5.00
Excellent

Very pleased
5.00
Excellent

no more to say. I god my stuff.
3.67
Good

The delivery was fast and the item purchased in good condition.
5.00
Excellent

Thank you
5.00
Excellent

Excellent overall service as usual
5.00
Excellent

Good service and fast delivery.
5.00
Excellent

Recu rapidement, description conforme au projet.
5.00
Excellent

Orders are received on time, everytime

When contacted about an issue, resolution is provided promptly and without hassle
5.00
Excellent

On the ok
5.00
Excellent

Items received after a time , just think that items were lying on export facility just waiting to transported to destination country, placing order was difficult, and last thing on arrival of items find out all worthless items, with no use, sweeper cost 135 euro, but unable to clean any floor, an ordinary broom of 10 euro price can clean floors easily and much batter and fast ,
2.33
Poor

Conrad.com replies: 12/06/2017
Dear Customer, thank you for your rating. Please accept our apologizes for the inconvenience caused. If you are not satisfied with the purchase you can of course return the goods for a full refund.

This time almost all items are useless, It was just wasting of my money and time and the ultimate result is very disappointing
2.67
Fair

Conrad.com replies: 12/06/2017
Dear Customer, thank you for you rating. We are sorry to hear that. Of course you have a right to return your goods and get a full refund for them ,since we do offer a 30 day return.

I am very satisfied with my purchase. Very quick delivery and excellent value for money. Delivery cost is also very good
5.00
Excellent

Good service
4.33
Good

Everything worked out very well.
The product arrived in good conditions, customer support was excellent.
5.00
Excellent

excellent by all means
5.00
Excellent

Perfect as always
5.00
Excellent

Very good.
4.67
Excellent

no commmment
4.33
Good

Alles super
5.00
Excellent

Fast delivery,
5.00
Excellent

Very good
5.00
Excellent

alles gut, gerne wieder
4.00
Good

5.00
Excellent

Conrad.com customer reviews

Conrad.com

Voltcraft, Toolcraft, Apple, Samsung, EQ3

Conrad.com was certified by Trusted Shops on 29/08/2013.

Tekkie since 1923 - Conrad is one of Europe's leading electronics mail order retailers. Conrad has become a synonym for Electronics and Technology across Europe.

Contact
Durisolstraße 2
4600 Wels
Austria
sales@conrad.com
Conrad.com

Owner
Conrad Electronic International GmbH & Co KG
Durisolstraße 2
4600 Wels
Austria
Authorized representative
James Bell
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Conrad.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.