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conrad.com
Reviews:

305 reviews in the last 12 months5,231 total reviews  

4.43
Good

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Certified since: Aug 29, 2013
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conrad.com fulfils all Trusted Shops quality criteria, including
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  • Clear ordering process

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Top positive review

Aug 26, 2023
 Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.
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Top negative review

Sep 26, 2023
 Verified review
Your service was swift and efficient, however, when setting up our account I needed help at one point, so I called your office and a lady answered in German, I politely asked if she spoke English, to which she answered "NO" and promptly put the phone down, I then asked my German colleague to speak to her for me, by then I think she recognised the number and did not answer, luckily I managed to sort out the problem and shop as normal.
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Reviews for conrad.com

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Jul 4, 2023
 Verified review
Good shopping experience.
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Jun 30, 2023
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Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Jun 28, 2023
 Verified review
Nice webpage, easy and checkout, quick delivery to Denmark, good notifikations on its way, personally hand-over in the door, we will be back!
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Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Jun 28, 2023
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Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Jun 28, 2023
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Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Jun 27, 2023
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Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Jun 21, 2023
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Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Jun 20, 2023
 Verified review
RAPIDED Y FACILIDAD
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Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Jun 19, 2023
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Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Jun 19, 2023
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Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Jun 18, 2023
 Verified review
very good transaction, delivery came as expected
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Jun 15, 2023
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Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Jun 15, 2023
 Verified review
Prompt good service at a reasonable price
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Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Jun 14, 2023
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Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Jun 12, 2023
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Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Jun 12, 2023
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Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Jun 10, 2023
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Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Jun 9, 2023
 Verified review
the HSN code entered is wrong 2nd order, 1st order same qty same material different HSN code compare to 2nd order. we ended up paying more custom amount and taxes After paymemnt done we waited for 20 days to get confirmation they received payment and asking additional charges as weight going above 30kg, when i said last order same quanity we done but no charges why charges then they said later they processing. taken 4 working days to send to UPS. Overall am really disappointed in order time when stock was available and payment done same day and sent email also paypal transaction details by email. but no one responded until i send every day email and contacted various ways. i have attached 1st order HSN code given by you to UPS and which is different hsn code given by your team in 2nd order. we paid custom duty 150 times more amount
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Jun 9, 2023
 Verified review
Received what exactly ordered. On-time. Comparing the prices on other sites, Conrad wins.
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Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Jun 8, 2023
 Verified review
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Nov 11, 2023
Dear Customer, thank you for the positive feedback.