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conrad.com
Reviews:

297 reviews in the last 12 months5,219 total reviews  

4.42
Good

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Certified since: Aug 29, 2013
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conrad.com fulfils all Trusted Shops quality criteria, including
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  • Clear ordering process

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Top positive review

Aug 26, 2023
 Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.

Top negative review

Sep 26, 2023
 Verified review
Your service was swift and efficient, however, when setting up our account I needed help at one point, so I called your office and a lady answered in German, I politely asked if she spoke English, to which she answered "NO" and promptly put the phone down, I then asked my German colleague to speak to her for me, by then I think she recognised the number and did not answer, luckily I managed to sort out the problem and shop as normal.
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Reviews for conrad.com

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Apr 5, 2024
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Apr 5, 2024
 Verified review
Very satisfied with purchase,everything done professionally,many thanks.
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Apr 5, 2024
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Apr 3, 2024
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The delivery was late I think because my full address was not updated. Anyway the package did arrive but it was touch and go . I think the store should update/change there shipping arrangements. Regards Marcus Wilson.
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Apr 2, 2024
 Verified review
Overall good and satisfied
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Mar 28, 2024
 Verified review
Envoi rapide et soigné, très bon articles, merci beaucoup.
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Mar 27, 2024
 Verified review

I express my satisfaction with my first purchase from your company.

Hello ! I did not expected from you to be so promptly. I am very, very pleased with your service. DATE march 27, 2024 Sincerely Thank you
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Mar 22, 2024
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Mar 20, 2024
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Mar 19, 2024
 Verified review
Professional reliable service. Quality products.
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Mar 13, 2024
 Verified review
Fast delivery. Excellent communications
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Answer by conrad.com
Mar 15, 2024
Dear Customer, thank you for your positive feedback.
Mar 13, 2024
 Verified review
My order didn’t arrive
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Answer by conrad.com
Mar 15, 2024
Dear Customer, we are very sorry about this situation. Please contact customer service at sales@conrad.com. https://help.conrad.com/hc/en-gb/articles/360000760377-Contact-us
Mar 12, 2024
 Verified review
send a plug that fits
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Answer by conrad.com
Mar 15, 2024
Dear Customer, please contact the customer service. https://help.conrad.com/hc/en-gb/articles/360000760377-Contact-us
Mar 12, 2024
 Verified review
Quick service
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Answer by conrad.com
Mar 15, 2024
Dear Customer, thank you very much for the positive feedback.
Mar 11, 2024
 Verified review
We have received the Posital Fraba Encorder, but when we fit that in our machine, it's not working. Is there any program or software to be installed to start it. Please guide us.
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Answer by conrad.com
Mar 15, 2024
Dear Customer, please contact our customer service: https://help.conrad.com/hc/en-gb/articles/360000760377-Contact-us
Mar 8, 2024
 Verified review
Ordering was easy and the goods quickly arrived.
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Answer by conrad.com
Mar 10, 2024
Dear Customer, thank you very much for your positive feedback.
Mar 7, 2024
 Verified review
Huge selection. Extremely fast delivery.
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Answer by conrad.com
Mar 10, 2024
Dear Customer, thank you for your positive feedback.
Mar 5, 2024
 Verified review
Always correct!!!
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Answer by conrad.com
Mar 10, 2024
Dear Customer, thank you for your positive feedback.
Mar 4, 2024
 Verified review
Order on 9/02/2024, lost by UPS, and then free replacement delivery ok ! Received 04/03/2024
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Answer by conrad.com
Mar 10, 2024
Dear Customer, thank you for your positive feedback.
Mar 3, 2024
 Verified review
Professional service, good treatment and very fast delivery. I recommend it!
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Answer by conrad.com
Mar 10, 2024
Dear Customer, thank you for your positive feedback.