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Top positive review
Aug 26, 2023
Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.
Your service was swift and efficient, however, when setting up our account I needed help at one point, so I called your office and a lady answered in German, I politely asked if she spoke English, to which she answered "NO" and promptly put the phone down, I then asked my German colleague to speak to her for me, by then I think she recognised the number and did not answer, luckily I managed to sort out the problem and shop as normal.
rudeness on email and inability and unwillingness to assist with lower shipment charges and use other couriers - we have added a note to the Conrad account not to use you except in emergencies as the cost of goods on your site is good but then becomes expensive when you add costs of the shipment. I understand there are rules but your staff neither seemed to care or show any empathy or willingness to come up with a solution
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Apr 6, 2024
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Apr 5, 2024
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Apr 5, 2024
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Very satisfied with purchase,everything done professionally,many thanks.
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Apr 5, 2024
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Apr 3, 2024
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The delivery was late I think because my full address was not updated.
Anyway the package did arrive but it was touch and go .
I think the store should update/change there shipping arrangements.
Regards Marcus Wilson.
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Apr 2, 2024
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Overall good and satisfied
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Mar 28, 2024
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Envoi rapide et soigné, très bon articles, merci beaucoup.
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Mar 27, 2024
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I express my satisfaction with my first purchase from your company.
Hello !
I did not expected from you to be so promptly. I am very, very pleased with your service.
DATE
march 27, 2024 Sincerely
Thank you
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Mar 22, 2024
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Mar 20, 2024
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Mar 19, 2024
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Professional reliable service. Quality products.
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Mar 13, 2024
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Fast delivery.
Excellent communications
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Answer by conrad.com
Mar 15, 2024
Dear Customer,
thank you for your positive feedback.
Mar 13, 2024
Verified review
My order didn’t arrive
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Answer by conrad.com
Mar 15, 2024
Dear Customer,
we are very sorry about this situation. Please contact customer service at sales@conrad.com.
https://help.conrad.com/hc/en-gb/articles/360000760377-Contact-us
Mar 12, 2024
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Quick service
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Answer by conrad.com
Mar 15, 2024
Dear Customer,
thank you very much for the positive feedback.
Mar 11, 2024
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We have received the Posital Fraba Encorder, but when we fit that in our machine, it's not working. Is there any program or software to be installed to start it.
Please guide us.
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