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Top positive review
Aug 26, 2023
Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.
Your service was swift and efficient, however, when setting up our account I needed help at one point, so I called your office and a lady answered in German, I politely asked if she spoke English, to which she answered "NO" and promptly put the phone down, I then asked my German colleague to speak to her for me, by then I think she recognised the number and did not answer, luckily I managed to sort out the problem and shop as normal.
Damage envelope Conrad (UPS)- Order number: 2009165524
Good morning,
According to the reception of the package corresponding to Conrad order 2009165524 (our order PO2190_Conrad) it arrived damaged, evidently closed with tape and one item was missing.
Invoice 9759909139
Order number: 2009165524
Item 1570224 – Qty: 2 (1) received
Item 1570224 – Qty: 2 (2) received, 1 opened – look attached photo.
you can contact us to the following email address:
yordan.becerra@fizoptika.com
alison.agius@fizoptika.com
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Answer by conrad.com
Feb 25, 2024
Dear Customer,
you contacted our customer service department with this request on 14 February and the problem was resolved by us on 15 February. Thank you for your patience and understanding.
Feb 12, 2024
Verified review
timely delivery & item mas described
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Answer by conrad.com
Feb 25, 2024
Dear Customer,
thank you for your positive feedback.
Feb 12, 2024
Verified review
Tuote OK. Paketti tuli sovitusti.
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Answer by conrad.com
Feb 25, 2024
Dear Customer,
thank you for your positive feedback.
Feb 9, 2024
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Answer by conrad.com
Feb 25, 2024
Dear Customer,
thank you for your positive feedback.
Feb 9, 2024
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Answer by conrad.com
Feb 25, 2024
Dear Customer,
thank you for your positive feedback.
Feb 8, 2024
Verified review
Great platform and extremely quick delivery.
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Answer by conrad.com
Feb 25, 2024
Dear Customer,
thank you for your positive feedback.
Feb 5, 2024
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Feb 25, 2024
Dear Customer,
thank you for your positive feedback.
Feb 1, 2024
Verified review
Fast delivery.
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Feb 25, 2024
Dear Customer,
thank you for your positive feedback.
Jan 30, 2024
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Answer by conrad.com
Mar 15, 2024
Dear Customer,
thank you for your positive feedback.
Jan 27, 2024
Verified review
All ok !
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Answer by conrad.com
Mar 15, 2024
Dear Customer,
thank you for your positive feedback.
Jan 23, 2024
Verified review
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Answer by conrad.com
Mar 15, 2024
Dear Customer,
thank you for your positive feedback.
Jan 23, 2024
Verified review
thank you so much for the order and fast shipment . please get spare parts for tools and better prices for tvs and please ship them aswell :)
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Answer by conrad.com
Mar 15, 2024
Dear Customer,
thank you for your positive feedback.
Dear Customer,
thank you for your positive feedback.
Jan 22, 2024
Verified review
Highly recommended
Fast and prompt delivery at my doorstep as promised
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Answer by conrad.com
Mar 15, 2024
Dear Customer,
thank you for your positive feedback.
Jan 19, 2024
Verified review
Fast delivery, good contact
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Answer by conrad.com
Mar 15, 2024
Dear Customer,
thank you for your positive feedback.
Jan 16, 2024
Verified review
Good variety of products.
Expensive shipping and not accurate (incomplete delivery details written on the package, missing phone number for contact).
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Jan 15, 2024
Verified review
Really excellent service throughout the process, from ordering to final shipment.
Couldn’t better it…..Excellent!
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Answer by conrad.com
Mar 15, 2024
Dear Customer,
thank you for your positive feedback.
Jan 15, 2024
Verified review
Absolutely Fab online store. 10 out of 10. All boxes ticked.... Thank you.. Billy Redif
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Answer by conrad.com
Mar 15, 2024
Dear Customer,
thank you for your positive feedback.
Jan 15, 2024
Verified review
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Answer by conrad.com
Mar 15, 2024
Dear Customer,
thank you for your positive feedback.
Jan 12, 2024
Verified review
I have orderred by mistake wrong profuct , I have niciced than immediately snd tried to stop prosess & stop shipping.
I do not sucseed and shipin arrived before any response from conrads customer service. This lead extra cost to me & conrad. Also useless enviromental emissions from extra transports.
Hope to get my shipping costs back = 10€
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