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Top positive review
Aug 26, 2023
Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.
Ordered 4 ea items have received 1 ea item. Is it not possible to send all items in “one go” as the cost of having the customs documentation/form made + handling fee is about 20 Eiuros (note that this has nothing to do with the VAT to be paid (24%)) so there is no misunderstanding regarding that. So having, low cost items sent 1 by 1 costs alot extra. If all would be sent in “one go” this additional cost is just paid ones (20 Euros). I often purchase items from other websites and they often do not have all iterms on stock, when ordered, and I then know thatI will wait for the “last” item to arrive on stock before all the items will ship. And that is okay as I will save by this way of “handling” the order. I also expect that this would save also for Conrad on the cost of handling+shipping. Just wanted to point this out. Something to consiter. BR Axel
excellent communication from customer services . smooth delivery . arrived on time .
lovely product . kettle .
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7 days ago
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Great communication great service ⭐⭐⭐⭐⭐
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10 days ago
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It is a very great shopping experience. The international transportation is also very rapid.
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10 days ago
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rudeness on email and inability and unwillingness to assist with lower shipment charges and use other couriers - we have added a note to the Conrad account not to use you except in emergencies as the cost of goods on your site is good but then becomes expensive when you add costs of the shipment. I understand there are rules but your staff neither seemed to care or show any empathy or willingness to come up with a solution
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12 days ago
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13 days ago
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13 days ago
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Very satisfied with purchase,everything done professionally,many thanks.
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Apr 5, 2024
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Apr 3, 2024
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The delivery was late I think because my full address was not updated.
Anyway the package did arrive but it was touch and go .
I think the store should update/change there shipping arrangements.
Regards Marcus Wilson.
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Apr 2, 2024
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Overall good and satisfied
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Mar 28, 2024
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Envoi rapide et soigné, très bon articles, merci beaucoup.
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Mar 27, 2024
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I express my satisfaction with my first purchase from your company.
Hello !
I did not expected from you to be so promptly. I am very, very pleased with your service.
DATE
march 27, 2024 Sincerely
Thank you
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Mar 22, 2024
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Mar 20, 2024
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Mar 19, 2024
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Professional reliable service. Quality products.
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Mar 13, 2024
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Fast delivery.
Excellent communications
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Answer by conrad.com
Mar 15, 2024
Dear Customer,
thank you for your positive feedback.
Mar 13, 2024
Verified review
My order didn’t arrive
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Answer by conrad.com
Mar 15, 2024
Dear Customer,
we are very sorry about this situation. Please contact customer service at sales@conrad.com.
https://help.conrad.com/hc/en-gb/articles/360000760377-Contact-us
Mar 12, 2024
Verified review
Quick service
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Answer by conrad.com
Mar 15, 2024
Dear Customer,
thank you very much for the positive feedback.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
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