conrad.comReviews:
297 reviews in the last 12 months5,210 total reviews
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Top positive review
Aug 26, 2023
Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.
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Top negative review
Sep 26, 2023
Verified review
Your service was swift and efficient, however, when setting up our account I needed help at one point, so I called your office and a lady answered in German, I politely asked if she spoke English, to which she answered "NO" and promptly put the phone down, I then asked my German colleague to speak to her for me, by then I think she recognised the number and did not answer, luckily I managed to sort out the problem and shop as normal.
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Reviews for conrad.com
Jul 13, 2023
Verified review
I've requested to cancelled the order same but still processed and dispatched.
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Answer by conrad.com
Nov 11, 2023
Dear customer,
for stock items, the order is made available just a few hours after the order is placed. Cancellation is no longer possible after delivery.
Sep 25, 2023
Verified review
We received the power supply bended from the back.
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Answer by conrad.com
Nov 1, 2023
Dear Customer,
please report this case to our customer service support@conrad.com. Please provide your customer number and your invoice number. No request has been received for this case.
Nov 1, 2023
Verified review
Never received the package
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
Please contact our customer service team at sales@conrad.com. Unfortunately, we are currently unable to help you in this way as we do not have the order number.