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conrad.com
Reviews:

302 reviews in the last 12 months5,207 total reviews  

4.44
Good

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Top positive review

Aug 26, 2023
 Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.

Top negative review

Apr 18, 2023
 Verified review
Ordered 4 ea items have received 1 ea item. Is it not possible to send all items in “one go” as the cost of having the customs documentation/form made + handling fee is about 20 Eiuros (note that this has nothing to do with the VAT to be paid (24%)) so there is no misunderstanding regarding that. So having, low cost items sent 1 by 1 costs alot extra. If all would be sent in “one go” this additional cost is just paid ones (20 Euros). I often purchase items from other websites and they often do not have all iterms on stock, when ordered, and I then know thatI will wait for the “last” item to arrive on stock before all the items will ship. And that is okay as I will save by this way of “handling” the order. I also expect that this would save also for Conrad on the cost of handling+shipping. Just wanted to point this out. Something to consiter. BR Axel
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Reviews for conrad.com

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Nov 28, 2023
 Verified review

yes the site delivery date information…

yes, the site delivery date information needs to a bit accurate than this operation!
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Apr 18, 2023
 Verified review

Overall it works great.

Nothing to comment on right away. Overall it works great.
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Nov 15, 2023
 Verified review
Small item in a big box with product open and lid open?
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Answer by conrad.com
Nov 16, 2023
Dear Customer, please contact sales@conrad.com with your customer number and order number to discuss the transport damage.
EB
emile b.
luxembourg
Aug 2, 2023
 Verified review
deliver all items together if delivery is very close
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your positive feedback.
Jul 17, 2023
 Verified review
Pathetic delivery service. Expensive produc9.
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your feedback.
Nov 27, 2023
 Verified review
Good price and good shipping management.
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Answer by conrad.com
Nov 27, 2023
Dear Customer, thank you very much for your positive feedback.
Aug 11, 2023
 Verified review
Quick delivery.
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your positive feedback. Please let us know how we can improve our service and reach all stars
May 9, 2023
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Nov 30, 2023
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Answer by conrad.com
Mar 15, 2024
Dear Customer, thank you very much for the positive feedback. Please let us know how we can improve our service to get 5 stars.
Nov 23, 2023
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Answer by conrad.com
Nov 27, 2023
Dear Customer, thank you very much for your positive feedback.
Sep 20, 2023
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WG
W G.
Spanien
Sep 14, 2023
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Sep 11, 2023
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Sep 5, 2023
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your positive feedback. Please feel free to give us specific suggestions for improvement so that we can achieve all the stars.
Sep 5, 2023
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your positive feedback. Please feel free to give us specific suggestions for improvement so that we can achieve all the stars.
Aug 25, 2023
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your positive feedback. Please let us know how we can improve our service and reach all stars.
Aug 17, 2023
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your positive feedback. Please let us know how we can improve our service and reach all stars.
May 11, 2023
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May 10, 2023
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Jun 1, 2023
 Verified review
they write that the customer can cancel the order if it is still pending but they do not accept cancellations. They also change shipping location and shipping date from 2 to 9 weeks after purchase ,with no right to cancel .Account deletion requested from us , still waiting.They answered,, go ahead for a paypal conflict,,,they will then ,,correct,, their policy
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