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Top positive review
conrad.com customer
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Nov 14, 2022
Verified review
Your service is fantastic, & the item works perfectly. However, the same cannot be said for your shipper - UPS. I left the following review on Trustpilot about them...
...........
BAD EXPERIENCE WITH UPS, AS USUAL
As usual, UPS are terrible when it comes to service & competence. Delivery required a signature, parcel was left at front door before i could open it. Driver was back in van and actually drove away as I was talking to him. RUDE. Checked online to find it was accepted by "Mike" - funny, he didn't get a name or signature FROM ANYONE.
AVOID THIS BUNCH OF INCOMPETENT MORONS LIKE THE PLAGUE.
From <https://uk.trustpilot.com/users/5ed4e8b895290971143aef12>
You should charge for any duty to be paid at the point of purchase not surprise customers with a bill at the door.
Even after paying the duty via phone the delivery person was still asking for the funds and demanded proof I'd paid, The payment via phone wasn't great either, they provide a telephone number to call and then transfer you to what appears an overseas contact. DPS just as bad obviously.
Your service was swift and efficient, however, when setting up our account I needed help at one point, so I called your office and a lady answered in German, I politely asked if she spoke English, to which she answered "NO" and promptly put the phone down, I then asked my German colleague to speak to her for me, by then I think she recognised the number and did not answer, luckily I managed to sort out the problem and shop as normal.
conrad.com customer
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Sep 11, 2023
Verified review
Initially, I was not able to order the item. On the 3rd try, it was successful and it went smoothly. The item was delivered on time.
conrad.com customer
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22 hours ago
Verified review
Hi. Even though my order was small, everything went well and quickly. In the future, I will look at your products more. Thank you!
conrad.com customer
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4 days ago
Verified review
Fast service and information about condition of parcel. It will be better if Conrad make every shoping cumulative for discount!
conrad.com customer
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Sep 7, 2023
Verified review
Speedy delivery - earlier than promised. Item well packed and in perfect condition.
conrad.com customer
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Sep 14, 2023
Verified review
On Time
Everything happened when they said it would and good with communications.
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