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conrad.com
Reviews:

302 reviews in the last 12 months5,225 total reviews  

4.43
Good

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Top positive review

Aug 26, 2023
 Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.

Top negative review

Sep 26, 2023
 Verified review
Your service was swift and efficient, however, when setting up our account I needed help at one point, so I called your office and a lady answered in German, I politely asked if she spoke English, to which she answered "NO" and promptly put the phone down, I then asked my German colleague to speak to her for me, by then I think she recognised the number and did not answer, luckily I managed to sort out the problem and shop as normal.
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Reviews for conrad.com

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Jun 5, 2023
 Verified review

Arduino Opto WiFi

Delivered to the UK as when stated when ordered. Took about a week. Only issues were with UPS where I couldn't arrange delivery to be changed to the following day via their website. Delivered two days later. Be careful as got a delivery invoice from UPS.
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Jun 2, 2023
 Verified review
Very easy to order and delivery spot on, many thanks for a pleasant experience!
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Jun 1, 2023
 Verified review
Good service
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for the positive feedback.
Jun 1, 2023
 Verified review
they write that the customer can cancel the order if it is still pending but they do not accept cancellations. They also change shipping location and shipping date from 2 to 9 weeks after purchase ,with no right to cancel .Account deletion requested from us , still waiting.They answered,, go ahead for a paypal conflict,,,they will then ,,correct,, their policy
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May 31, 2023
 Verified review
replacement batteries for sony ear buds, genuine batteries delivered, to my door, simple. I would suggest they list them in the uk amazon, as sony headphone and a few others brands replacement batteries they would sell lots. pics of the batteries, the spec sheet, list of things they fit into (look at other listings on ebay and amazon). getting genuine batteries of this type in the uk is near impossible. see how they try to pass off copy's search cp1254 on amazon uk see how many are fakes.
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for the positive feedback.
May 31, 2023
 Verified review
Good electric shop in EU. No additional customs fees like orders from outside the EU. Fast shipping.
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for the positive feedback.
May 29, 2023
 Verified review

Recomended provider for an Electronics Lab

Good quality products and quick delivery.
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for the positive feedback.
May 24, 2023
 Verified review
Order arrived only after a few emails were sent, because the seller changed the order number in the pro-forma that did not match the initial order number, it was unclear which number to enter, and then due to mismatch they stopped processing the order. It took about 4 weeks to get my order (received 05.24, order paid 04.27).
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Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for the positive feedback.
May 23, 2023
 Verified review
There is no mains cable with the bosch, hedge trimmers i purchased.. why is that
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May 22, 2023
 Verified review
It is better to tape the box, because the chain guide was starting to come out of the box
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May 19, 2023
 Verified review
Items arrived on time and were as ordered.
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May 19, 2023
 Verified review

Keeping a close eye!

Your continuing monitoring of the progress of the order is vey reassuring.
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May 18, 2023
 Verified review
PERFECT IN EVERY WAY
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May 16, 2023
 Verified review
No you where much help
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May 12, 2023
 Verified review

The worst delivery ever!

I received the package after 2 weeks!!! You have the worst possible courier!!! It is not possible for a parcel to stay in their warehouse in Romania for 1 week! I have parcels from China ordered after the one from Conrad and they arrived before him! I will never order from this store again, unless you offer DHL shipping.
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May 12, 2023
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May 11, 2023
 Verified review

Fürchterlich schlechter Versandservice

Man fragt sich, wofür es eine Rubrik „Bemerkungen“ im Bestellformular gibt, wenn dieses ignoriert wird. Ich hatte gebeten, das Paket mit DHL und nicht mit UPS zu versenden, da die zeitgerechte Zustellung in Rumänien nicht funktioniert und das Paket primär eine Woche bei denen im Lager herumliegt. Auf dem Versandetikett ist dies sogar zweimal angeführt. Entweder sind die Leute blind, die den Versand machen oder es ist denen egal. Weiters ist auf dem Versandetikett die Telefonnummer nicht vermerkt, sodass sich der Fahrer einen Wolf im ländlichen Gebiet sucht. Alles in allem ein fürchterlich schlechter Versandservice, der mich in Zukunft davon abhalten wird wieder mehr bei Conrad zu bestellen. Ein Anbieter aus der USA bewerkstelligt eine Bestellung mit ca. 50 Posten in einem Tag und die Bauteile sind innerhalb von drei Tagen bis zur Haustür geliefert. Das nenne ich Service!
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May 11, 2023
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May 10, 2023
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May 9, 2023
 Verified review
Best price and servicep
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