Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
Aug 26, 2023
Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.
Your service was swift and efficient, however, when setting up our account I needed help at one point, so I called your office and a lady answered in German, I politely asked if she spoke English, to which she answered "NO" and promptly put the phone down, I then asked my German colleague to speak to her for me, by then I think she recognised the number and did not answer, luckily I managed to sort out the problem and shop as normal.
Dear Customer,
thank you for the positive feedback.
Jun 28, 2023
Verified review
Nice webpage, easy and checkout, quick delivery to Denmark, good notifikations on its way, personally hand-over in the door, we will be back!
Report review
Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for the positive feedback.
Jun 28, 2023
Verified review
Report review
Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for the positive feedback.
Jun 28, 2023
Verified review
Report review
Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for the positive feedback.
Jun 27, 2023
Verified review
Report review
Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for the positive feedback.
Jun 21, 2023
Verified review
Report review
Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for the positive feedback.
Jun 20, 2023
Verified review
RAPIDED Y FACILIDAD
Report review
Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for the positive feedback.
Jun 19, 2023
Verified review
Report review
Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for the positive feedback.
Jun 19, 2023
Verified review
Report review
Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for the positive feedback.
Jun 18, 2023
Verified review
very good transaction, delivery came as expected
Report review
Jun 15, 2023
Verified review
Report review
Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for the positive feedback.
Jun 15, 2023
Verified review
Prompt good service at a reasonable price
Report review
Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for the positive feedback.
Jun 14, 2023
Verified review
Report review
Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for the positive feedback.
Jun 12, 2023
Verified review
Report review
Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for the positive feedback.
Jun 12, 2023
Verified review
Report review
Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for the positive feedback.
Jun 10, 2023
Verified review
Report review
Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for the positive feedback.
Jun 9, 2023
Verified review
the HSN code entered is wrong 2nd order, 1st order same qty same material different HSN code compare to 2nd order. we ended up paying more custom amount and taxes
After paymemnt done we waited for 20 days to get confirmation they received payment and asking additional charges as weight going above 30kg, when i said last order same quanity we done but no charges why charges then they said later they processing. taken 4 working days to send to UPS.
Overall am really disappointed in order time when stock was available and payment done same day and sent email also paypal transaction details by email. but no one responded until i send every day email and contacted various ways. i have attached 1st order HSN code given by you to UPS and which is different hsn code given by your team in 2nd order. we paid custom duty 150 times more amount
Report review
Jun 9, 2023
Verified review
Received what exactly ordered. On-time. Comparing the prices on other sites, Conrad wins.
Report review
Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for the positive feedback.
Jun 8, 2023
Verified review
Report review
Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for the positive feedback.
Jun 6, 2023
Verified review
Fast delivery, received in good condition as expected
Report review
Answer by conrad.com
Nov 11, 2023
Dear Customer,
thank you for the positive feedback.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.