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conrad.com
Reviews:

330 reviews in the last 12 months5,315 total reviews  

4.44
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Most relevant positive review

Aug 26, 2023
 Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.
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Most relevant negative review

Sep 26, 2023
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Your service was swift and efficient, however, when setting up our account I needed help at one point, so I called your office and a lady answered in German, I politely asked if she spoke English, to which she answered "NO" and promptly put the phone down, I then asked my German colleague to speak to her for me, by then I think she recognised the number and did not answer, luckily I managed to sort out the problem and shop as normal.
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Reviews for conrad.com

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May 22, 2024
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Jun 26, 2024
Dear Customer, thank you very much for your positive feedback.
May 21, 2024
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Jun 26, 2024
Dear Customer, thank you very much for your positive feedback.
May 10, 2024
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
May 10, 2024
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
May 9, 2024
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
May 8, 2024
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
May 5, 2024
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
May 3, 2024
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
May 2, 2024
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
May 2, 2024
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Apr 29, 2024
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Apr 27, 2024
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
May 7, 2024
 Verified review
The delivery took 5 days longer and risked to be returned because the delivery person was not communicated to UPS. I mentioned "Elöd Kincses" as delivery person (it appears in the order under my account) but your email confirming the shipment only mentions the company name.
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Answer by conrad.com
Jun 26, 2024
Dear Customer, the address data will be adopted as initiated by the customer in the webshop. In the case of international shipping, there may be delays due to customs checks and other clarifications. We ship exclusively with UPS and do not offer a choice of carrier.
May 16, 2024
 Verified review
My order contains 10 item, I have received ONE. When ordering nothing was mentioned about these items not being in stock. A very poor service.
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Jun 26, 2024
Dear Customer, In the cases mentioned, our customer service will respond and offer an appropriate solution.
May 10, 2024
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Apr 23, 2024
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The delivery with UPS was terrible. They deliver the product, at anytime from 8 am to 8 pm according to their schedule and if they dont find you, for 3 times they return the product back to the seller. You must wait all Day UPS to delivery. No tel call before no access point to take it by yourself. As a solution was give to delivery the product to my neighbours Pharmacy. I asked them to delivery it after 2pm at any Day and they refused to cooperate, said me that you paid the cheapest delivery service. Is the cheapest delivery service 20 euros for 4 small connectors??? Very dissapointed with that... All the other tasks was Very good.
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Jun 26, 2024
Dear Customer, thank you very much for your positive feedback.
Apr 3, 2024
 Verified review
The delivery was late I think because my full address was not updated. Anyway the package did arrive but it was touch and go . I think the store should update/change there shipping arrangements. Regards Marcus Wilson.
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Apr 15, 2024
 Verified review
excellent communication from customer services . smooth delivery . arrived on time . lovely product . kettle .
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Apr 23, 2024
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very easy to order and pay for my camera ups delivered on the day on time good service all round
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.
Apr 9, 2024
 Verified review
It is a very great shopping experience. The international transportation is also very rapid.
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May 15, 2024
Dear Customer, thank you very much for your positive feedback.